VINAYTEJA MEDE
Aldie,VA
Summary
Engineering and supply chain professional with experience across operations, logistics, and process improvement. Skilled in SAP EWM (foundational), AutoCAD, Lean Six Sigma, and data analysis, with a strong track record of adapting quickly, optimizing workflows, and supporting reliable, high-quality operations through cross-functional collaboration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical Operations & Production Coordinator
NJBC
Virginia
12.2022 - Current
- Led end-to-end operational execution, ensuring reliable system readiness, real-time monitoring, and rapid incident resolution to maintain service continuity.
- Standardized operational procedures and workflows, reducing cycle time, minimizing errors, and lowering operational risk.
- Supported high-availability operations by coordinating equipment integration, monitoring performance, and resolving operational exceptions.
- Managed operational logistics and inventory control for technical assets, ensuring availability, proper handling, and readiness for recurring operations.
Fulfillment Operations Expert
Target
Virginia
06.2024 - 01.2025
- Managed and restocked inventory across 50+ product categories, ensuring 98% product availability in fulfillment areas.
- Partnered with a team of 20+ associates to consistently exceed weekly fulfillment targets by 15%.
- Adhered to safety protocols and operational guidelines, reducing fulfillment errors by 30%.
- Communicated order status updates and operational issues to leadership.
Customer Service Associate (Operational Services)
University of Pittsburgh
10.2022 - 12.2023
- Supported high-volume operational requests (200+ daily), providing accurate system and process guidance to ensure uninterrupted workflow execution.
- Handled operational escalations and exceptions, resolving approximately 90% at the first point of contact to minimize downtime and operational impact.
- Maintained precise operational logs, incident records, and transaction documentation to support compliance, traceability, and continuous improvement.
- Performed regular inventory updates, audits, and stock checks to ensure accuracy, availability, and readiness of operational assets.
Senior Employee Resource Center Associate
Amazon
02.2022 - 04.2022
- Received and logged 85 queries through phone and email in Panorama and TT tool per week.
- Provided HR advisory support to over 300 employees in the North American region, improving query resolution efficiency by 20%.
- Handled high volumes of employee inquiries using ticketing systems.
- Investigated discrepancies and escalated issues for timely resolution.
- Maintained accurate records and validated data prior to case closure.
TRON Associate
Amazon
07.2020 - 10.2021
- Supported fulfillment center operations by reviewing high-volume stocking and scanning activities, identifying and resolving inventory placement and scan exceptions to reduce rework and improve inventory accuracy.
- Analyzed and detected exceptions of monitored videos with an 80% of success rate.
- Awarded best employee for 3 months.
Intern
BHEL(Bharat Heavy Electronics Limited)
06.2018 - 08.2018
- Conducted a case study on rework processes in the Compressor Assembly Department, analyzing 50+ rework instances.
- Assisted the team in daily operational tasks and process documentation.
Intern
NS Engineering Co. Pvt., Ltd
05.2015 - 11.2015
- Collaborated with a 20-member team to design and configure mechanical and electrical components for testing a turbine engine model.
- Assisted with system assembly, basic troubleshooting, and test setup adjustments to support safe execution, and accurate performance evaluation.
Education
Masters Degree - Engineering Operations
Avila University
Kansas City, MO12.2026
Masters Degree - Supply Chain Management
University of Pittsburgh
PA12.2023
Bachelor Degree - Mechanical Engineering
Malla Reddy University
05.2019
Diploma - Mechanical Engineering
VNR, JNTU
06.2016
Skills
- Supply Chain and Logistics: Exception handling, logistics planning, fulfillment center operations, Customer & Driver Communication, Exception Handling & Documentation
- Food Service & Operations: Guest Relations, Inventory Management, Quality Assurance (QA), Fulfillment Operations
- Technical Expertise: AutoCAD, CATIA V5, Google Sketch up, Power BI, Operations, Data Analysis (Amazon Fulfillment Systems, Excel)
- Lean Six Sigma, problem- solving
- Customer service experience & Guest Relations, Staff Supervision & Team Building
- Design Tools - Filmora, Davinci, Premier Pro, Pro tools, Adobe Audition, Canva, Adobe, Microsoft Office Suite
Certification
ALLISON Leadership and Management Styles
Academic Projects
Project Lead (Malla Reddy University)
Winwill Technical Services - Hyderabad, India 01/2019 - 04/2019
- Led a 5-member team in designing an eco-friendly car body using CATIA V5 by assigning design tasks, coordinating workflows, and tracking progress.
- Reviewed and benchmarked existing vehicle body designs, documented pros and cons, and incorporated design improvements to reduce material waste by 15% during prototype development.
- Conducted impact and material-usage analysis to optimize structural efficiency while meeting sustainability goals.
Lean Six Sigma Process Improvement Project (University of Pittsburgh)
Summit Packaging Solutions, Hebron, KY
- Analyzed packaging line changeover inefficiencies using Lean Six Sigma (DMAIC) to identify downtime drivers
- Performed data analysis, process mapping, and root cause analysis to support improvement recommendations.
- Contributed to Lean process improvement and control proposals targeting ~10% reduction in changeover time.
Timeline
Fulfillment Operations Expert
Target
06.2024 - 01.2025
Technical Operations & Production Coordinator
NJBC
12.2022 - Current
Customer Service Associate (Operational Services)
University of Pittsburgh
10.2022 - 12.2023
Senior Employee Resource Center Associate
Amazon
02.2022 - 04.2022
TRON Associate
Amazon
07.2020 - 10.2021
Intern
BHEL(Bharat Heavy Electronics Limited)
06.2018 - 08.2018
Intern
NS Engineering Co. Pvt., Ltd
05.2015 - 11.2015
Masters Degree - Engineering Operations
Avila University
Masters Degree - Supply Chain Management
University of Pittsburgh
Bachelor Degree - Mechanical Engineering
Malla Reddy University
Diploma - Mechanical Engineering
VNR, JNTU