Vince Dumagat
Anaheim,CA
Summary
Amiable Loan Officer with experience developing constructive and cooperative working relationships with others. Expert at evaluating, authorizing and approving loan applications for individuals and businesses. Solid team player when diligently following through on team expectations. Results-driven professional seeking position as Ride Operator. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Disneyland Resort
Anaheim, CA
10.2021 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Vehicle Salesperson
Miller Toyota Of Anaheim
Anaheim, CA
04.2012 - 11.2017
- Gave detailed information regarding operation of standard and optional vehicle features.
- Sold trade-ins and located desirable purchases and vehicle auctions.
- Filled out paperwork to register vehicles and complete sales.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
Loan Modification Specialist
Phillips Law Center
Costa Mesa, CA
07.2011 - 12.2011
- Provided expert financial advice on mortgage and both educational and personal loans.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Senior Customer Service Representative
BSH/ Home Appliance
Huntington Beach, CA
05.2007 - 06.2011
- Improved customer satisfaction and retention by proactively reviewing new customer accounts and reaching out to offer assistance.
- Assisted customers by answering questions, addressing concerns and providing current account information.
- Monitored customer accounts to track outstanding issues and implement new solutions.
Education
High School Diploma -
Dana Hills High School
Dana Point, CANo Degree - Communication Studies
Fullerton College
Fullerton, CASkills
- Customer service-focused
- Collections proficiency
- Equifax Application Engine
- Financial planning expert
- Customer Service
Timeline
Food Service Worker
Disneyland Resort
10.2021 - Current
Vehicle Salesperson
Miller Toyota Of Anaheim
04.2012 - 11.2017
Loan Modification Specialist
Phillips Law Center
07.2011 - 12.2011
Senior Customer Service Representative
BSH/ Home Appliance
05.2007 - 06.2011
High School Diploma -
Dana Hills High School
No Degree - Communication Studies
Fullerton College
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