CSWA
Vince Pullano
Denver,NC
Summary
I am a dedicated employee who holds customer service in high regard. In addition to providing great support, I constantly work to push the bar of my service further. With regards to personal growth, I possess the ability to quickly and efficiently understand programs & systems resulting in quick training thus allowing for more time to adapt my disciplines to your work environment and customer base. I have extensive experience in customer service, computer software, and call center environments.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Data Entry/Mailroom Clerk
Samaritan's Purse, Child
Charlotte, NC
10.2022 - Current
- Working in multiple environments with a large number of co-workers, ensuring that entry mail provided sufficient information for data entry, efficiently counted and safely wrapped large amounts of cash donations for bank delivery, provided quality assurance through CRM software by updating customer contact information, quality checked previous data in CRM against newly acquired information.
Agent
Robert Half
Mooresville, NC
02.2022 - 06.2022
- Provided customer service in a call center through ticketing systems, handled POs, handling billing information, managing & organizing company documents, handling invoices via Quickbooks, reaching out to vendors & utilities for invoices, handled office organization & various workspace management tasks.
Animator
JVP Youtube
Charlotte, NC
09.2021 - 02.2022
- 3D animation for game developers and musical artists
- Using Blender3D, Photoshop and Premiere Pro, created specific animations as part of larger projects.
Queue Manager
Network Data Systems
Arlington Heights, IL
04.2020 - 09.2021
- Employed in a call center NOC environment, I managed customer service tickets, performed troubleshooting for issues customers had with telephony devices & computers, communicated with team members to solve issues, organized ticket queue of myself & team members.
Tester
SigmaTron International, Inc
Elk Grove Village, IL
06.2019 - 01.2020
- Testing electronic equipment, programming electronic equipment, organizing boards in proper ways
- Using computer software and ingenuity to solve problems associated with boards or testing equipment/ software
- Various Retail Positions
Five Guys
04.2015 - 06.2019
- Working with the public & associates, waiting on customers, providing quality customer service, handling money, and maintained a clean & positive work environment.
Education
Marmion Academy - Advanced College Prep HS
08.2013 - 05.2017
Skills
CSWAundefined
Certification
Photoshop Certification
Software
Photoshop Certification
Timeline
Data Entry/Mailroom Clerk
Samaritan's Purse, Child
10.2022 - Current
Agent
Robert Half
02.2022 - 06.2022
Animator
JVP Youtube
09.2021 - 02.2022
Queue Manager
Network Data Systems
04.2020 - 09.2021
Tester
SigmaTron International, Inc
06.2019 - 01.2020
Five Guys
04.2015 - 06.2019
Marmion Academy - Advanced College Prep HS
08.2013 - 05.2017
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