Vincent Amendolia

• Assisted with special events and programs.
• Met with other volunteers and program leaders to discuss new services.
• Used strong interpersonal communication skills to convey information to others.
• Helped organize and manage events and projects.

Coordinated and administered program to collect Coca-Cola caps from all students to raise money for the Class of 2020 and raised over $1,000.

• Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
• Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Greeted customers promptly and took orders to keep flow of traffic moving.
• Reduced customer wait times by quickly operating customer window and sales register.
• Processed orders on POS system and accepted cash and charge payments.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Collaborated with team members to quickly fill large orders and serve large parties.
• Provided support to crew members, facilitating quick food preparation and delivery.
• Promptly resolved customer complaints, escalating major issues to supervisor.
• Made change and returned correct cash and coin to patrons.
• Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
• Delivered special orders to waiting vehicles and tables to promote specialized service.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
• Accurately operated cash register to process customer payments.