Vincent Atilano
Mesa,AZ
Summary
Dynamic Automotive Technician with a strong work ethic and advanced diagnostic skills, honed at Ken Grody Ford. Recognized for enhancing vehicle performance and customer satisfaction through meticulous troubleshooting and effective communication. Proven ability to streamline service processes, resulting in reduced vehicle downtime and increased repeat clientele.
Results-driven management professional with comprehensive training in organizational operations and team leadership. Proven ability to implement process improvements and drive team success. Known for strong analytical skills and adaptability in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Automotive Technician
Ken Grody Ford
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Enhanced vehicle performance by conducting detailed diagnostic procedures.
- Streamlined service scheduling to minimize customer wait times.
- Boosted team morale and productivity through effective communication and leadership.
Automotive Technician
Robert Horne Ford
Apache Junction, AZ
05.2024 - 06.2025
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Enhanced vehicle performance by conducting detailed diagnostic procedures.
- Streamlined service scheduling to minimize customer wait times.
- Boosted team morale and productivity through effective communication and leadership.
Education
Ford Fact Certifications - Automotive Technology/ Ford Specialized Training
Universal Technical Institute
Rancho Cucamonga, CA10.2015
High School Diploma - General Studies
Cajon High School
San Bernardino, CA06.2014
Skills
- Strong work ethic
- Changing tires
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Valid Driver's license
- Time management
- Troubleshooting skills
- Customer service
- System repairs
- Team collaboration
- Heavy lifting
- Customer relations
- Advanced diagnostics
- Flexible schedule
- Physical stamina
- Estimating work
- Electrical systems
- Work Planning and Prioritization
- Issue resolution
- Multitasking and organization
Timeline
Automotive Technician
Robert Horne Ford
05.2024 - 06.2025
Automotive Technician
Ken Grody Ford
Ford Fact Certifications - Automotive Technology/ Ford Specialized Training
Universal Technical Institute
High School Diploma - General Studies
Cajon High School