With over 20 years of experience in retail management, I have developed a deep understanding of the industry and honed my skills in hiring, training, and developing staff. My effective multitasking and prioritization abilities enable me to thrive in fast-paced environments. I excel at communicating with individuals from diverse backgrounds, fostering strong relationships with customers and colleagues. Furthermore, I have a proven track record of reducing shrink, improving gross profit margins, and delivering exceptional customer service.