Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Vince Carson

Tulsa,OK

Summary

Seasoned AAON Academy Technical Trainer with a proven track record in developing and implementing effective training programs, enhancing the skills of over 100 external HVAC technicians and over 100 internal AAON personnel in various roles. Expert in assessment and coaching, demonstrating adaptability and a commitment to continuous improvement.


Excelled in fostering teamwork and collaboration, significantly elevating technical and interpersonal capabilities across teams.

Diligent Technical Trainer with background in technical training. Successfully developed and delivered comprehensive training programs to enhance team performance and efficiency. Demonstrated ability to simplify complex concepts and foster collaborative learning environment.


Professional with strong background in technical training and deep understanding of instructional design, curriculum development, and AAON software applications. Known for fostering team collaboration and driving measurable results in diverse and dynamic environments. Adept at adapting to evolving needs and consistently delivering high-quality training programs that enhance skill sets and performance. Reliable and flexible, with focus on achieving organizational objectives and supporting continuous improvement.

Overview

13
13
years of professional experience
1
1
Certification

Work History

AAON Academy Technical Trainer

AAON
06.2023 - Current
  • Developed customized learning plans for external technicians at different skill levels, ensuring optimal knowledge retention and skill development.
  • Delivered train-the-trainer sessions to empower external subject matter experts to lead future training initiatives.
  • Assisted in the development of external certification programs, setting clear expectations for external technicians performance in technical roles.
  • Trained and mentored 100+ external HVAC technicians through AAON Academy training.
  • Conducted thorough needs assessments to identify areas for improvement in training materials and methods.
  • Collaborated with subject matter experts to develop tailored courses for specific AAON Academy tech. training.


Quality Technical Trainer

AAON
03.2018 - 06.2023
  • Maintained detailed records of employee progress throughout training programs, allowing managers to easily track improvements over time.
  • Developed customized learning plans for employees at different skill levels, ensuring optimal knowledge retention and skill development.
  • Facilitated virtual, in-person and blended learning sessions.
  • Assisted in the development of AAON internal certification programs, setting clear expectations for employee performance in technical roles.
  • Delivered train-the-trainer sessions to empower internal subject matter experts to lead future training initiatives.
  • Passionate about learning and committed to continual improvement.
  • Developed and implemented successful onboarding program.

Quality Team Leader

AAON
07.2011 - 07.2017
  • Conducted thorough audits of manufacturing processes to identify areas for improvement and implement corrective actions.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives in the production environment.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Established and tracked quality department goals and objectives.
  • Developed standard operating procedures for consistent quality, ensuring adherence across all team members.
  • Championed efforts to reduce waste generation within the facility, promoting sustainability without compromising product quality.

Education

High School Diploma -

Raymond S. McLain
Tulsa, OK

Skills

  • Training Evaluation
  • Adaptability to Change
  • Assessment skills
  • Coaching and Mentoring
  • Learning Strategies
  • Performance Assessment
  • Feedback implementation
  • Time Management
  • Blueprint understanding
  • Employee Relations
  • Reliability
  • Teamwork and Collaboration

Accomplishments

  • Resolved product issue through voice of costumer testing.
  • Assisted with the development and teaching of the EPA 608 training.
  • Led the development and teaching of the AAON onboarding training. Which led to 60-75% employee retention rates.
  • Collaborated with HR to develop the internal/external training for AAON QTLs and supervisors.
  • Supervised team of 4 staff members, and assisted them with reaching goals.
  • Used Microsoft Excel to develop training tracking spreadsheets.

Certification

  • Board Member of Fab Lab Tulsa 2018-2023

(Chairman of Education committee)

  • Advisory Board Member University of Tulsa 2023-present




  • EPA 608 Certified
  • OSHA Certified
  • Six Sigma Certification

Timeline

AAON Academy Technical Trainer

AAON
06.2023 - Current

Quality Technical Trainer

AAON
03.2018 - 06.2023

Quality Team Leader

AAON
07.2011 - 07.2017

High School Diploma -

Raymond S. McLain
Vince Carson