Adept at leading teams and managing operations, I significantly enhanced productivity and customer satisfaction at Discount Tire through strategic leadership and efficient problem-solving. Expert in heavy equipment operation and safety, my background includes achieving precise excavation goals and driving project success at Pollock Equipment Inc. and Catalano Grading Inc., showcasing a blend of technical proficiency and effective communication. With both Pollock Equipment Inc. and Catalano Grading Inc., Laser guided grading attachments were used to perform precision finish grading. While working with Catalano Grading Inc. all of our equipment was rented through Pete Roudenbush at the escondido Hawthorne location and we developed a great work relationship. I was always very interested in building my knowledge of the latest tech for each machine we received. When inquiring with Pete about possible career opportunities with Hawthorne Equipment he had recommended that I look into the position of Construction/ Heavy Equipment Technology Specialist based off my passion and interest in heavy equipment and the ever evolving technology that is being developed within the heavy equipment. It is a position that I feel would suit my passion for the equipment and tech as I am a very meticulous and detailed person that loves to work with people and educating.
Overview
23
23
years of professional experience
Work History
Mobile Detail Specialist /Detail Specialist /Small Business Owner
Dialed In Detailing /Owner, Operator
10.2019 - Current
Maintained a clean and organized workspace to ensure efficient completion of tasks.
Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.
Utilized industry-standard techniques for paint correction, removing scratches, swirl marks, and other imperfections.
Authorized/certified ceramic installer for 3 of the major ceramic coating brands in the industry.
Maintained records of cleaning activities and business operations.
Superintendant / Jobsite Foreman / Operator
Catalano Grading Inc.
10.2017 - 03.2020
Reviewed plans and inspected ongoing construction to keep work in line with project goals.
Verified and submitted team timesheets.
Coordinated materials to maintain steady flow and meet productivity objectives.
Accomplished multiple tasks within established timeframes.
Ensured timely completion of projects by developing and maintaining schedules for work progress.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Improved marketing to attract new customers and promote business.
Operated range of heavy equipment on regular basis with advanced skill.
Operated excavators, bulldozers, and a range of finish grade machines while practicing safety measures.
Heavy Equipment Operator / Grade Checker
Pollock Equipment Inc.
04.2005 - 09.2017
Operated range of heavy equipment on regular basis with advanced skill.
Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
Achieved accurate grade specifications with meticulous attention to detail while reading blueprints and plans.
Reduced rework caused by grade errors by diligently performing quality control checks throughout the project duration.
Tire Technician /Assistant Store Manager
Discount Tire
09.2001 - 07.2013
Rotated, mounted and balanced tires on cars, trucks, and vans.
Dismounted, mounted, and repaired tires according to manufacturer specifications.
Improved customer satisfaction by providing timely and accurate tire services.
Operated machines safely and correctly, including tire changers and wheel balancers.
Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
Disposed of old tires correctly, meeting safety and environmental requirements.
Increased efficiency with meticulous organization of tools and equipment in the workspace.
Inspected and maintained equipment to limit operational disruptions.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Improved customer satisfaction by addressing and resolving complaints promptly.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Increased sales through effective merchandising strategies and targeted promotions.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Oversaw daily operations to maintain store cleanliness and organization.
Education
GED -
Charter School of San Diego
San Diego, CA
06-2003
Skills
Heavy equipment operation
Valid Driver's license
Safe equipment operation
Excavation expertise
Skid steer proficiency
Construction background
Bulldozer operation
Front end loader operations
Timeline
Mobile Detail Specialist /Detail Specialist /Small Business Owner
Dialed In Detailing /Owner, Operator
10.2019 - Current
Superintendant / Jobsite Foreman / Operator
Catalano Grading Inc.
10.2017 - 03.2020
Heavy Equipment Operator / Grade Checker
Pollock Equipment Inc.
04.2005 - 09.2017
Tire Technician /Assistant Store Manager
Discount Tire
09.2001 - 07.2013
GED -
Charter School of San Diego
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