Vincent Cordeiro
Phoenix,AZ
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Representative /Bookkeeping Assistant
J.R. Swim School
Phoenix, AZ
02.2024 - Current
- Engaged with prospective clients to educate them on swim school programs, services, and benefits, effectively addressing questions and concerns to drive enrollment.
- Analyze financial statements, such as balance sheets, income statements, and cash flow statements, to assess the company's financial health.
- Reconciled financial accounts, ensuring accuracy between company records and bank transactions.
Mobile Expert
T-Mobile
Phoenix, AZ
10.2021 - 08.2022
- Building and maintaining relationships with customers to ensure long-term satisfaction.
- Increased sales through effective customer relationship management, product promotion, and personalized service strategies.
- Analyzing sales performance, tracking customer trends, and reporting on key metrics to management..
Senior Sales Representative
Go Wireless
Anthem, AZ
05.2020 - 09.2021
- Increase store sales by contributing to a rise in overall store revenue through effective upselling strategies.
- Handling customer complaints or issues related to services, contracts, or billing disputes.
- Identifying customer needs, and recommending the appropriate products or services.
Education
Bachelor of Arts - Criminal Justice
Grand Canyon University
Phoenix, AZ04.2023
Skills
- Communication
- Active listening
- Problem solving
- Adaptability
- Critical thinking
- Objection handling
Accomplishments
Won best customer service award
Finished first in the district for most gross sales
Timeline
Sales Representative /Bookkeeping Assistant
J.R. Swim School
02.2024 - Current
Mobile Expert
T-Mobile
10.2021 - 08.2022
Senior Sales Representative
Go Wireless
05.2020 - 09.2021
Bachelor of Arts - Criminal Justice
Grand Canyon University
Similar Profiles
Mirella MenjivarMirella Menjivar
Deck Supervisor at Goldfish Swim School & Goldfish Swim School FranchisingDeck Supervisor at Goldfish Swim School & Goldfish Swim School Franchising
Eliza DudleyEliza Dudley
Supervisor of Operations at Goldfish Swim School & Goldfish Swim School FranchisingSupervisor of Operations at Goldfish Swim School & Goldfish Swim School Franchising
Katherine CaraballoKatherine Caraballo
Deck Supervisor at Goldfish Swim School & Goldfish Swim School FranchisingDeck Supervisor at Goldfish Swim School & Goldfish Swim School Franchising