Felicia Le Rouge
Rio Rancho
Summary
Dedicated Store Manager with 7+ years in fast-paced restaurant operations. Skilled in safety compliance and improving team efficiency. Delivering measurable improvements in workplace safety, employee training, and problem-solving, contributing to improved operational performance and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Store Manager
Bobs Burger
Rio Rancho
03.2019 - Current
- Oversees daily operations and staff management in a fast-paced restaurant environment.
- Train and mentored team members to enhance customer service skills.
- Resolved customer complaints in a timely manner.
- Monitored inventory levels and placed orders to restock shelves.
- Managed inventory levels and coordinated supply orders efficiently.
- Complete schedules to optimize staff coverage and keep labor costs down.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Ensured compliance with health and safety regulations throughout the store.
- Recruited, trained and supervised new employees.
- Identified waste reduction initiatives to enhance overall operational efficiency.
- Delegated work to staff, setting priorities and goals.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Maintained accurate records of employee performance reviews.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
Rio Rancho High School
Rio Rancho, NM05-2020
Skills
- Equipment maintenance
- Safety compliance
- Team building
- Problem solving
- Employee training
- Effective communication
- Attention to detail
- Time management
- Safety operation procedures
- Workflow coordination
- Excellent communication
- Problem-solving abilities
- Professionalism
- Inventory management
- Health compliance
- Team leadership
- Accurate money handling
- Payroll management
Timeline
Store Manager
Bobs Burger
03.2019 - Current
High School Diploma -
Rio Rancho High School