Vincent De La Rosa

Sell new and pre-owned vehicles. I engage with customers to effectively build rapport and lasting relationships for return business. I work with sales, finance,and service to create a excellent experience for my customers.

• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Participated in team meetings and training sessions regularly for continuous professional development within the industry.

Scheduled windshield replacements for customers when bringing vehicles in for service.

• Provided positive first impressions to welcome existing, new, and potential customers.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Sold new and pre-owned vehicles.

• Built relationships with customers to encourage repeat business.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Assisted customers with their air conditioning needs in choosing the correct HVAC for their home or business.

• Demonstrated versatility in skillset by proficiently servicing a wide range of HVAC makes and models.
• Developed long-term relationships with customers via clear communication about their needs, resulting in repeat business and referrals.

Worked in the Pre-Owned vehicles department.

Selling pre-owned vehicles. Received multiple sales person of the month awards, received salesperson of the year 4 out of 5 years at Bartow Ford Company.

• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Engaged with customers to effectively build rapport and lasting relationships.