Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
18
18
years of professional experience
Work History
Fleet Manager
Go Home Port
Longmont , CO
04.2025 - Current
Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
Conducted regular vehicle inspections to identify potential problems or issues.
Identified issues with work vehicles and put in maintenance requests with shop department.
Communicated with upper management and drivers to build lasting relationships.
Ensured all drivers had valid licenses, completed required training, and adhered to safety standards.
Service advisor
Camping World
Longmont, CO
01.2024 - 12.2024
"See Below service advisor duties"
Collision Estimator
Lazydays R.V. Center
Longmont, CO
04.2022 - 01.2024
Generated over 1 million in annual revenue through strategic customer relationship management.
Efficiently coordinated with insurance companies to verify payment information.
Executed dispatch operations to improve delivery outcomes.
Oversaw parts orders and distribution for streamlined functionality.
Performed live walkthroughs after job completion, ensuring adherence to quality standards.
Adjusted tickets for compliance with approval standards.
Delivered advisory services to facilitate informed client decisions.
Collision Estimator
Camping World
Longmont, CO
06.2018 - 03.2022
All duties included in service advising as well as communication with insurance companies, call and confirm payment info, parts order and distribution, dispatch duties, adjusting tickets to match approvals and live walk through deliveries after work performed. Responsible for over 1 million in revenue annually.
Service Advisor
Windish RV
Longmont, CO
04.2016 - 05.2018
Coordinated communication among parts, dispatch, technicians, and customers to enhance service efficiency.
Followed up to guarantee superior service quality and precise billing accuracy.
Oversaw accounting processes for parts, shop supplies, and technician hours billed.
Provided timely updates to customers regarding service status both on-site and remotely.
Updated knowledge of store policies concerning payments, returns, and exchanges regularly.
Service Advisor
Camping World
Longmont, CO
04.2014 - 04.2016
Service Advisor Communicating to parts, dispatch, technicians and customers. Following up to ensure high quality service and correct billing. Accounting for parts as well as shop supplies and input of technicians hours billed. Relaying any info, good or bad to customers both on and off lot Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Technician
Camping World
Longmont, CO
01.2008 - 03.2014
Started in the RV industry in 2008 sweeping the floors. After a few years of hard work, dedication, and commitment went to a transport specialist and eventually a technician. Performing all tech duties. Diag repair 110v\12v electrical, LP diag\repair and drop test, plumbing repair and all apical duties.
Education
Associate of Arts - Radio And Television Broadcasting
Ohio Center of Broadcasting
Dayton, OH
11.2007
Skills
RV industry knowledge
Collision estimating
Customer service
Travel trailers
Fifth wheels
Jayco factory training
Entegra training
Cash flow management
Problem solving
Customer relationship management
Maintenance scheduling
Vehicle inspection
Time management
Parts ordering
Vehicle maintenance
Attention to detail
Timeline
Fleet Manager
Go Home Port
04.2025 - Current
Service advisor
Camping World
01.2024 - 12.2024
Collision Estimator
Lazydays R.V. Center
04.2022 - 01.2024
Collision Estimator
Camping World
06.2018 - 03.2022
Service Advisor
Windish RV
04.2016 - 05.2018
Service Advisor
Camping World
04.2014 - 04.2016
Technician
Camping World
01.2008 - 03.2014
Associate of Arts - Radio And Television Broadcasting
Health Systems Specialist (Data Analyst); Contractor at Naval Health Clinic Oak Harbor – Medical Home PortHealth Systems Specialist (Data Analyst); Contractor at Naval Health Clinic Oak Harbor – Medical Home Port