Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Vincent Drewery

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

8
8
years of professional experience

Work History

Amazon Fulfillment Associate

Amazon Warehouse
11.2021 - 09.2023
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.

Etsy Shop Owner

Macspins llc
07.2020 - Current
  • I am the owner of my own small business
  • I organize merchandise, pack and ship orders, stock inventory, and update shop.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues through proactive communication.

Lead Key Holder

Follett Higher Education Group
08.2023 - Current
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Handled escalated customer concerns with tactful diplomacy, often turning dissatisfied customers into loyal patrons.
  • Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.

Home Health Aide

Freedom Care
03.2020 - 07.2024
  • I took care of my grandmother providing her with around the clock care, administering her medication, feeding her, taking her to and from dr appointments, cleaning the house, and washing her clothes
  • Also took care of my great grandfather with dementia providing the same care for him as I did for my grandmother.

Server

The Deep End
02.2021 - 10.2022
  • I greeted and seated guests, took orders and served food and drinks, and did prep work.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Cook/Dishwasher/Server

Bowlero Corp
09.2019 - 03.2020
  • I was a line cook along with being a dishwasher, food runner, and server.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Maintenance Worker

Eger Health Care and Rehabilitation Center
07.2016 - 08.2018
  • I did groundskeeping, building inspection, organization of supplies, and building cleanliness.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.

Sales Associate

Western Beef Supermarket
02.2016 - 10.2016
  • I worked as a cashier, restocked shelves, and helped guests when they needed it.

Education

High school diploma - Health science

New Dorp High School
Staten Island, NY
06.2018

Skills

  • Cooking (5 years)
  • Food Preparation (5 years)
  • Groundskeeping
  • Landscape Maintenance
  • Restaurant experience (5 years)
  • Cleaning (5 years)
  • Custodial experience
  • Microsoft Office
  • Warehouse experience
  • Sales
  • Mowing
  • Snow Plowing
  • Serving Experience
  • Lawn Care
  • Leadership
  • Front desk (2 years)
  • Home health
  • Memory care
  • Assisted living
  • Meal preparation
  • Caregiving
  • Heavy lifting
  • Serving
  • Experience working with students
  • Classroom experience
  • Childcare
  • Customer service
  • Front desk
  • Organizational skills
  • Time management
  • Coffee experience
  • POS
  • Food safety
  • Team motivation
  • Store operations
  • Staff Training and Development
  • Delegation and Supervision
  • Cash Handling Accuracy
  • Sales Leadership
  • Performance Evaluations

Assessments

  • Social media, Proficient, 10/01/21, Knowledge of popular social media platforms, features, and functions
  • Basic maintenance and repair, Proficient, 11/01/23, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
  • Warehouse safety, Proficient, 08/01/22, Using safe practices in a warehouse setting
  • Work style: Reliability, Proficient, 08/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Cooking skills: Basic food preparation, Proficient, 10/01/21, Preparing food, using cooking equipment, and converting ingredient measurements
  • Work motivation, Proficient, 12/01/20, Level of motivation and discipline applied toward work
  • Customer focus & orientation, Proficient, 10/01/21, Responding to customer situations with sensitivity
  • Cleaner fit, Proficient, 12/01/22, Measures the traits that are important for successful cleaners
  • Administrative assistant/receptionist, Proficient, 01/01/23, Using basic scheduling and organizational skills in an office setting

Timeline

Lead Key Holder

Follett Higher Education Group
08.2023 - Current

Amazon Fulfillment Associate

Amazon Warehouse
11.2021 - 09.2023

Server

The Deep End
02.2021 - 10.2022

Etsy Shop Owner

Macspins llc
07.2020 - Current

Home Health Aide

Freedom Care
03.2020 - 07.2024

Cook/Dishwasher/Server

Bowlero Corp
09.2019 - 03.2020

Maintenance Worker

Eger Health Care and Rehabilitation Center
07.2016 - 08.2018

Sales Associate

Western Beef Supermarket
02.2016 - 10.2016

High school diploma - Health science

New Dorp High School
Vincent Drewery