Summary
Overview
Work History
Education
Skills
Timeline
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Vincent Elias

Sacramento,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Amazon Flex Driver

Amazon
10.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Paintball Referee

Capital Edge Paintball Park
06.2021 - 02.2023
  • Promoted good sportsmanship among players.
  • Made impartial and fair decisions to maintain trust and respect of players, coaches and fans.
  • Explained and taught regulations and rules to players.
  • Inspected sporting equipment for compliance with safety and event regulations.
  • Enforced rules and regulations during games to facilitate safe and fair play.
  • Listened to player feedback and communicated with team captains to accurately resolve disputes.
  • Trained and mentored new referees and other sports officials.
  • Cleaned and maintained equipment for future player use.

Courtesy Clerk

Safeway
03.2019 - 03.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Collected shopping carts from parking lot daily and cleaned and dried soiled/wet carts.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Responded proactively and positively to rapid change.

Education

No Degree - Criminal Justice

California State University - Sacramento
Sacramento, CA

High School Diploma -

Monterey Trail High School
Elk Grove, CA
05.2018

Skills

  • Customer Assistance
  • Efficient and Courtesy
  • Problem Resolution
  • Complaint Resolution
  • Effective Communication
  • Stress Tolerance
  • Good Judgment
  • Emergency Response
  • Time Management
  • Confidentiality Understanding
  • Flexible Schedule
  • Money Handling

Timeline

Amazon Flex Driver

Amazon
10.2022 - Current

Paintball Referee

Capital Edge Paintball Park
06.2021 - 02.2023

Courtesy Clerk

Safeway
03.2019 - 03.2020

No Degree - Criminal Justice

California State University - Sacramento

High School Diploma -

Monterey Trail High School

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Vincent Elias