Vincent Gonzales
Spring Valley,CA
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
8
8
years of professional experience
Work History
Engineer
Counter Drug Task Force
06.2024 - Current
- Work With Border Patrol to help improve the Border roads and keep maintained
- Use different types on construction equipment
- Collaborated with other departments to facilitate successful project completion.
Handcrew Member
Task Force Rattlesnake
07.2023 - Current
- Responded to wildland fire incidents in a timely and efficient manner
- Participated in fuels reduction projects to mitigate fire risk
- Demonstrated strong teamwork and communication skills while working on hand crews
- Utilized proper safety protocols and equipment during fire response and fuels reduction activities.
Sort Associate
FedEx Express
03.2023 - Current
- Package Arrival: Packages arrive at the FedEx facility, typically in large containers or on pallets
- These packages are from various origins and are destined for different locations around the world
- Unloading: Packages are unloaded from the containers or pallets by warehouse staff
- This involves carefully handling the packages to prevent damage
- Scanning: Each package is scanned using barcode scanners or similar technology
- This scan associates the package with its tracking information, including its destination and any special handling instructions
- Sorting: Packages are sorted into different categories based on their destination
- This sorting can be done manually by workers who read the labels and sort the packages into bins or onto conveyor belts
- Alternatively, automated sorting systems may be used, where packages are scanned and automatically diverted to the correct chute or conveyor belt based on their barcode
- Loading: Once sorted, the packages are loaded onto containers or onto conveyor belts leading to the aircraft
- Larger packages may be loaded directly into the cargo hold of the plane, while smaller packages may be placed into containers or onto pallets for loading.
National Guard
U.S. Army
08.2019 - Current
- Voluntary or activated for different missions throughout the state
- Worked of maintenance of vehicles
- Maintained a management focus on preventing and repairing equipment, increasing the overall efficiency of the fleet
- Maintained a full inventory of trucks and trailers and removed old and unnecessary parts.
Host
Taco Joe's
03.2021 - 06.2021
- Reservations: Managing reservations, ensuring tables are available and properly allocated for guests
- Seating: Greeting guests as they arrive, escorting them to their tables, and ensuring they are comfortable
- Menu Assistance: Explaining the menu, highlighting specials, and offering recommendations based on guest preferences
- Order Taking: Taking food and drink orders accurately and efficiently, making note of any dietary restrictions or special requests
- Timing and Coordination: Ensuring that orders are delivered promptly and coordinating with kitchen staff to maintain a smooth flow of service
- Customer Service: Attending to guests' needs throughout their dining experience, addressing any concerns or issues promptly and courteously
- Upselling and Cross-Selling: Suggesting additional items such as appetizers, desserts, or drinks to enhance the dining experience
- Payment Processing: Handling bill payments, processing credit cards or other forms of payment, and providing receipts
- Maintaining Ambiance: Monitoring the atmosphere of the restaurant, including lighting, music, and cleanliness, to ensure a pleasant dining environment
- Farewells: Thanking guests for dining at the restaurant as they leave and inviting them to return.
Cashier/Sales Associate
Tommy Hilfiger, a PVH Company
10.2020 - 02.2021
- Built rapport with clients by providing quality customer service and problem solving
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
- Established personal connections with customers, exceeding customer service expectations.
FC Associate I
Amazon
11.2018 - 03.2019
- Worked with robots
- Loaded product into the robots
- Scanned multiple products to the robots to be sorted.
Package Handler
UPS
04.2018 - 07.2018
- Loaded multiple trailers
- Loaded trailers with packages varying from different sizes and weights.
Sales Associate
Macy's
11.2017 - 03.2018
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Scanned through product to see if any sales or price reductions were happening that day.
Sales Associate
Under Armour, Inc
11.2016 - 01.2017
- Built rapport with clients by providing quality customer service and problem solving
- Communicated with customer support for clarity on questions that were not answered in the online FAQs
- Established personal connections with customers, exceeding customer service expectations.
Education
Completed Advanced individual training - 91L Construction equipment repairer
AIT
Fort Leonard Wood, MO03.2020
HS Diploma -
Alta Loma High School
Alta Loma, CA05.2016
Skills
- Customer service
- Time management
- Restaurant experience
- English
- Computer literacy
- Leadership
- Mechanic Experience
Awards
Certificate of achievement
Timeline
Engineer
Counter Drug Task Force
06.2024 - Current
Handcrew Member
Task Force Rattlesnake
07.2023 - Current
Sort Associate
FedEx Express
03.2023 - Current
Host
Taco Joe's
03.2021 - 06.2021
Cashier/Sales Associate
Tommy Hilfiger, a PVH Company
10.2020 - 02.2021
National Guard
U.S. Army
08.2019 - Current
FC Associate I
Amazon
11.2018 - 03.2019
Package Handler
UPS
04.2018 - 07.2018
Sales Associate
Macy's
11.2017 - 03.2018
Sales Associate
Under Armour, Inc
11.2016 - 01.2017
Completed Advanced individual training - 91L Construction equipment repairer
AIT
HS Diploma -
Alta Loma High School
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