Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vincent Grasso

East Brunswick,NJ

Summary

Reliable Leader/Coach with 30 years in sales and progressive leadership roles. Skilled at coaching and encouraging a team and/or peers toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.

Overview

9
9
years of professional experience

Work History

MASM

The Home Depot Inc
Union, NJ
04.2022 - Current
  • Collaborated with cross-functional team to define rolls & responsibilities, while building powerful and easy-to-complete processes for customer-facing Team Members.
  • Recognized by Regional & District Management for providing exceptional customer service as well as high visual standards.
  • Maintained open communication with team members, department heads, District Manager and regional support members resulting in successful results exceeding the companies sales, shrink & operational profit.
  • Updated knowledge through continuing education and advanced training. In addition I have lead regional training for Hi-Po leaders.
  • Manage a $150 million dollar location with over 400 Team Members. This is the largest Home Depot in the company.

NOASM

The Home Depot Inc
Union, NJ
05.2020 - 04.2022
  • Managed freight flow process for a $70 million dollar location. This included recovery, pack-out & store appearance. handled up-to $2 million in weekly freight with team of 20.
  • Recognized by Regional and Divisional leaders for productivity and standards.
  • Created a new standard of approach to manage freight flow by using Lean 6 Sigma & Kanban Agile work frame that completed trucks in 1/2 of the time. The main focus being efficiency and minimizing operations downtime.

SASM

The Home Depot Inc
Linden, NJ
02.2015 - 05.2020
  • Managed specialty & merchandise departments that exceeded sales, profit & controllable.
  • Drove customer satisfaction through while being the District top installation store for kitchens, flooring & Millwork. Recognized with Excellence Award for results.
  • Managed third party installation as well as over 150 Team Members.
  • Customer FIRST score was ranked as the highest satisfaction in the District & 2nd in the Region

Education

Lincoln Technical Institute - Edison
Iselin, NJ

Skills

  • Business Acumen
  • Profit & Loss Statement
  • Customer Service
  • Coaching Team Members to Excellence
  • Merchandising standards
  • Calm Under Pressure
  • Written Communication
  • Analytical
  • Troubleshooting
  • Organization and Time Management
  • Problem-Solving

Timeline

MASM

The Home Depot Inc
04.2022 - Current

NOASM

The Home Depot Inc
05.2020 - 04.2022

SASM

The Home Depot Inc
02.2015 - 05.2020

Lincoln Technical Institute - Edison

Similar Profiles

CREATE PROFILE
Vincent Grasso