Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vincent Hernandez

BATAVIA,Ohio

Summary

Dynamic and dedicated professional with a proven track record at Wendy's Restaurant, excelling in customer service and teamwork. Recognized for enhancing operational efficiency and maintaining high standards of food safety. Skilled in multitasking and problem-solving, with a strong commitment to creating exceptional dining experiences and fostering a collaborative work environment.

Overview

3
3
years of professional experience

Work History

Crew Member

Gold Star Chili
05.2025 - Current
  • Quick at learning operating systems.

Crew Member

Dolly's Burgers and Shakes
03.2025 - Current
  • Organized new work environment for improved efficiency.

Crew Member

Wendys Restaurant
03.2023 - 03.2025
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Custodian

Sudexo
12.2022 - 03.2023
  • Time management, clean workspace, drive to work more

Crew Member

Dunkin' Donuts
08.2022 - 12.2022
  • Customer Service
  • Disarming hostile situations/controversial conversations
  • Following instructions/recipes

Education

N/A - Graphic And Digital Design (Incomplete)

University of North Texas
Denton, TX

N/A - N/A

Booker T. Washington High School
Houston, TX
05.2021

Skills

  • Teamwork and collaboration
  • Time management
  • Integrity and honesty
  • Learning agility

Timeline

Crew Member

Gold Star Chili
05.2025 - Current

Crew Member

Dolly's Burgers and Shakes
03.2025 - Current

Crew Member

Wendys Restaurant
03.2023 - 03.2025

Custodian

Sudexo
12.2022 - 03.2023

Crew Member

Dunkin' Donuts
08.2022 - 12.2022

N/A - Graphic And Digital Design (Incomplete)

University of North Texas

N/A - N/A

Booker T. Washington High School

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