Vincent J Pacquing
Cutler Bay,USA
Summary
Results-driven IT professional with extensive experience across cloud engineering, virtual infrastructure, Windows server administration, and end-user support. Proven track record of designing, deploying, and maintaining secure, scalable, and highly available environments using AWS/Azure and VMware technologies. Adept at managing complex server ecosystems, automating workflows, and improving system performance and reliability. Known for strong troubleshooting skills, cross-team collaboration, and delivering solutions that enhance operational efficiency and user experience.
Overview
28
28
years of professional experience
Work History
Cloud Engineer
CVS Health
03.2024 - Current
- FinOps Certified Practioner as of 12/17/2024
- Evaluated new tools and technologies to enhance efficiency within organization's cloud ecosystem.
- Troubleshot issues related to performance, connectivity, or availability in cloud environment.
- Supported and managed integrated services for sales, customer service and other teams.
- Migrated on-premises applications to cloud environments, ensuring seamless transitions.
Windows And Virtual Infrastructure Engineer
Aetna
02.2001 - 03.2024
- Coordinated with vendors to procure hardware equipment and software licenses at competitive prices.
- Developed automation scripts to streamline processes and improve efficiency.
- Shared knowledge with team members by conducting internal presentations on specialized topics related to IT infrastructure management.
- Performed routine upgrades and upkeep of network infrastructure.
Systems Engineer
Aetna
12.1999 - 02.2001
- Presented proposals with focused solutions using scientific knowledge and technology.
- Defined project scope, gathered requirements and managed milestones to complete projects on-time and under budget.
- Developed detailed drawings for project plans.
- Evaluated product designs and manufacturing requirements to determine feasibility.
Desktop Support Analyst
Aetna
06.1997 - 12.1999
- Fixed desktop users' technical problems with remote analyses and expert diagnostic abilities.
- Standardized repair procedures by writing and updating team technical documentation.
- Traced root causes of technical failures with systematic approach to troubleshooting desktop hardware and software problems.
- Restored service on most tickets with first attempt and tickets within [Number] hours.
Education
Associate of Science - Nursing
American International College
Springfield, MAManagement Information Systems
Central Connecticut State University
New Britain, CTAssociate in Science (A.S.) - undefined
Manchester Technical Community College
Manchester, CT05.2002
Skills
- Technology Support
- Data Migration
- Performance Optimization
- Docker Mastery
- Design
Timeline
Cloud Engineer
CVS Health
03.2024 - Current
Windows And Virtual Infrastructure Engineer
Aetna
02.2001 - 03.2024
Systems Engineer
Aetna
12.1999 - 02.2001
Desktop Support Analyst
Aetna
06.1997 - 12.1999
Management Information Systems
Central Connecticut State University
Associate in Science (A.S.) - undefined
Manchester Technical Community College
Associate of Science - Nursing
American International College