At Walmart, enhanced customer satisfaction and streamlined merchandise handling, demonstrating critical thinking and exceptional customer service. Trained teams at McDonald's and Wendy's, fostering a culture of efficiency and dependability. Achieved significant improvements in operational workflow and safety compliance.
Experienced with managing inventory and restocking shelves efficiently. Utilizes strong organizational skills and attention to detail to maintain orderly stockrooms. Track record of collaborating effectively with team members and adapting to dynamic work environments.
Overview
4
4
years of professional experience
Work History
Overnight Stocker
Walmart
25 Nicholas Dr, Barboursville, WV 25504
11.2023 - 10.2024
Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Removed all boxes and related trash from sales floor and processed through compactors.
Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Assisted customers by finding items quickly to boost store satisfaction rates.
Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
Door Greeter
Walmart
25 Nicholas Dr, Barboursville, WV 25504
05.2023 - 11.2023
Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the store.
Assisted in reducing theft rates by diligently monitoring incoming and outgoing traffic at entrances and exits.
Improved guest satisfaction scores by consistently providing friendly and helpful interactions with each visitor.
Supported loss prevention efforts by adhering to company guidelines and reporting any concerns to appropriate personnel.
Collaborated with security teams to report suspicious behavior, promoting a safe shopping environment for all patrons.
Kitchen Manager
McDonald's
312 Hurricane, WV 25526
05.2021 - 09.2022
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Checked and tested foods to verify quality and temperature.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Crew Member Trainer
Wendys Fast Food
30 Pointe PI, Hurricane, WV 25526
08.2020 - 01.2021
Trained other employees in customer service, food safety, and performance requirements.
Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Established and maintained quality control standards.