Vincent Lail
Petersburg,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Penn Station Subs
Dent, OH
02.2020 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including controlling labor, food cost and assigning duties.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Oak Hills High School
Cincinnati, OH05-2022
Skills
- Product and service knowledge
- Sales monitoring
- Operations Management
- Task Delegation
- Strategic Planning
- Staff Training and Development
- Employee engagement
- Employee performance evaluation
- Policy Enforcement
- Staff Supervision
- Business Administration
References
References available upon request.
Timeline
Assistant Manager
Penn Station Subs
02.2020 - Current
High School Diploma -
Oak Hills High School
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