Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Vincent Lee

Harrison,MI

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

10
10
years of professional experience

Work History

Store Manager, Assistan Store Manager

GameStop
07.2021 - Current
  • Cross-trained existing employees to maximize team agility and performance at multiple locations.
  • Resolved staff member conflicts, actively listened to concerns, and found an appropriate middle ground.
  • Prepared shipments for online orders and received stocking shipments for stores
  • Managed bank deposit books and money, took deposits to the banks from multiple store locations
  • Structured planograms and signage, price changing items, and completed daily tasks given by GameStop throughout the stores


Deli Clerk/Sales Associate

Oak Ridge Market
09.2019 - 05.2020
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.

Independent Sales Contractor

Detroit Free Press
02.2015 - 01.2016
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Used prospecting and client development techniques to produce fresh leads and maintain a solid conversion rate.
  • Employed a variety of sales practices to accommodate each customer's individual needs and overcome objections.
  • Consulted with customers to assess requirements, offer product recommendations, and resolve technical issues after sales.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Certificate of Completion - Acting

The Industry Network
Newport Beach, CA
10.2015

Certificate of Completion - Acting, Modeling, And Singing

Actors, Models And Talents For Christ (AMTC)
Kissimmee, FL
05.2015

High School Diploma -

Adison High School
Huston, TX
05.2008

Skills

  • POS Systems
  • Employee Training
  • Personnel development
  • Promotional planning
  • Customer Service Management
  • Hourly shift management
  • Team Development
  • Talent Recruitment
  • Loss Prevention
  • Technical Troubleshooting
  • Work Planning and Prioritization
  • Teamwork and Collaboration

Hobbies

Directing, Film Making, Producing, and Play writing 2017- present

Timeline

Store Manager, Assistan Store Manager

GameStop
07.2021 - Current

Deli Clerk/Sales Associate

Oak Ridge Market
09.2019 - 05.2020

Independent Sales Contractor

Detroit Free Press
02.2015 - 01.2016

Certificate of Completion - Acting

The Industry Network

Certificate of Completion - Acting, Modeling, And Singing

Actors, Models And Talents For Christ (AMTC)

High School Diploma -

Adison High School
Vincent Lee