Vincent Letterio
Virginia Beach,VA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
11
11
years of professional experience
Work History
Front Desk Agent
Quality Inn Hotel
03.2022 - Current
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Collected room deposits, fees, and payments.
Driver
Uber
04.2017 - 01.2022
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Minimized liability by consistently following road rules when driving
- Upheld high standards of professionalism and discretion when working with high-value clients
Private Caregiver
Private Care
10.2014 - 02.2017
- Documented vitals, behaviors, and medications in client medical records.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Camp Counselor
Up Center
03.2013 - 08.2014
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
Warehouse Manager
Oberweis
02.2012 - 02.2013
- Loaded and secured delivery trucks bi-weekly, keeping inventory accurate and up to date.
- Cleaned and maintained warehouse premises and assessed vehicles for damage after each shift.
Education
Some College (No Degree) - Linguistics
- Dean's List [2017 Fall semester, 2018 Spring semester]
Skills
- Adult Education
- Special Education
- Complex Problem-Solving
- Time Management
- Language Development
- Conflict Resolution and Mediation
Languages
Japanese
Limited Working
Russian
Limited Working
French
Limited Working
Timeline
Front Desk Agent - Quality Inn Hotel
03.2022 - Current
Driver - Uber
04.2017 - 01.2022
Private Caregiver - Private Care
10.2014 - 02.2017
Camp Counselor - Up Center
03.2013 - 08.2014
Warehouse Manager - Oberweis
02.2012 - 02.2013
Tidewater Community College - Some College (No Degree), Linguistics
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