Adaptable and detail-oriented professional with a versatile background in customer service. Known for strong collaboration and punctuality, contributing to a welcoming atmosphere and operational success in various roles.
Overview
5
5
years of professional experience
Work History
Golf Cart Attendant
Seneca Hickory Stick
Lewiston, NY
04.2025 - Current
Delivered exceptional customer service by assisting golfers with cart rentals and inquiries.
Shut down facility daily by turning off lights, storing equipment and locking doors.
Ensured timely availability of 80+ carts for customers by promptly preparing and staging them prior to tee times.
Developed strong relationships with regular customers, contributing to a welcoming atmosphere at the course.
Sales Associate
Adidas
Niagara Falls, NY
08.2023 - Current
Enhanced customer experience through product knowledge and personalized service.
Assisted in inventory management, ensuring stock levels met demand.
Processed hundreds of transactions per shift, monitoring the exchange of $1,000+ daily.
Addressed customer inquiries and resolved issues promptly, fostering loyalty.
Golf Cart Attendant
Hyde Park Golf Course
Niagara Falls, NY
05.2024 - 08.2024
Maintained cleanliness and organization of 100+ golf carts to ensure optimal player experience.
Assisted in inventory management by tracking cart usage and reporting maintenance needs.
Collaborated with team members to streamline cart retrieval processes, enhancing operational efficiency.
Barista
FBITES
Niagara Falls, NY
03.2023 - 06.2024
Prepared dozens of high-quality coffee beverages following standardized recipes and customer preferences daily.
Operated espresso machines, grinders, and blenders to ensure optimal beverage quality.
Maintained cleanliness of workstations and equipment to meet health and safety standards.
Assisted in training new baristas and special needs students on beverage preparation and customer service techniques.
Busser
Banchetti By Rizzo's
Buffalo, NY
05.2021 - 08.2022
Cleared and reset tables efficiently to maintain cleanliness and organization between dining services.
Adapted quickly to changing priorities in a fast-paced restaurant environment, ensuring seamless operations.
Collaborated with kitchen staff to ensure timely supply of clean dishes for service readiness.
Supported event setups by arranging seating layouts according to specified configurations.
Education
Bachelor of Science - Mechanical Engineering And Aerospace Engineering
SUNY At Buffalo
Buffalo, NY
05-2029
Skills
Reliability and punctuality
Customer service
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
MATLAB
AutoCAD
SolidWorks
Microsoft Office
Accomplishments
NYS Seal of Biliteracy - Spanish, June 2025
Niagara Falls High School Valedictorian, June 2025
Dean's List, Fall 2025
Adidas Superstar, December 2025
Timeline
Golf Cart Attendant
Seneca Hickory Stick
04.2025 - Current
Golf Cart Attendant
Hyde Park Golf Course
05.2024 - 08.2024
Sales Associate
Adidas
08.2023 - Current
Barista
FBITES
03.2023 - 06.2024
Busser
Banchetti By Rizzo's
05.2021 - 08.2022
Bachelor of Science - Mechanical Engineering And Aerospace Engineering