Vincent Mannino
Tucson,AZ
Overview
12
12
years of professional experience
Work History
Field Service Technician
RDO Equipment
Tucson, AZ
12.2024 - Current
- Diagnosed equipment issues and executed on-site repairs to restore functionality.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Conducted routine maintenance to ensure optimal machinery performance.
- Performed preventive maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Utilized diagnostic tools for efficient identification of mechanical and electrical problems.
- Disassembled defective machines for repair or replacement of parts.
- Replaced faulty parts or components following diagrams or blueprints.
- Coordinated scheduling of service visits to maximize customer satisfaction and efficiency.
- Provided exceptional support to customers during field visits on field visits to meet corporate guidelines.
- Documented comprehensive service reports on repairs and maintenance performed on equipment.
- Followed safety protocols diligently during field operations to prevent injuries and accidents.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Reviewed job upon completion to minimize customer callbacks and equipment failure.
Field Service Technician
Stotz Equipment
Casa Grande, Arizona
12.2022 - 12.2024
- Diagnosed equipment issues and performed necessary repairs on-site.
- Utilized diagnostic tools to identify mechanical and electrical problems efficiently.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Conducted routine maintenance to ensure optimal performance of machinery.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Documented service reports detailing repairs and maintenance performed on equipment.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Coordinated scheduling of service visits to maximize customer satisfaction and efficiency.
- Collaborated with customers to understand service needs and expectations.
- Replaced faulty parts in machinery to restore functionality. or components following diagrams or blueprints.
- Disassembled defective machines for repair or replacement of parts.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
- Observed field safety protocols during service operations to maintain a safe work environment. to prevent injuries and accidents.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Responded promptly to emergency service requests from clients.
- Maintained equipment performance by cleaning and lubricating components.
Combine/Service Technician
Carrico Implement
Ellsworth, Kansas
12.2021 - 12.2022
- Diagnosed and troubleshot machine issues, restoring equipment to optimal performance levels.
- Inspected equipment to diagnose operational issues.
- Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
- Installed new equipment, instructing customers on operation and routine maintenance procedures.
- Communicated diagnostic findings to customers, providing clear repair or service options.
- Applied knowledge of standard equipment and manufacturer repair guidelines.
- Assisted team members with equipment troubleshooting and diagnostics.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Evaluated systems according to predetermined checklist and noted issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Cook
Ike’s Woodfire Grill
Lubbock, TX
07.2021 - 12.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Transitioned between breakfast and lunch service.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Ordered and received products and supplies to stock kitchen areas.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
Route Sales Representative
Aramark
Lubbock, TX
07.2021 - 12.2021
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- Immediately addressed problems with customers to promote speedy resolution.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
Service Technician
Hartley County Implement
Hartley , TX
09.2020 - 07.2021
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
Kitchen Manager
Ike’s Woodfire
Lubbock, TX
03.2019 - 09.2020
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Managed restaurant marketing, sales building and community involvement.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Manager
X10 In Texas Woodfire’s Grill
Dalhart, TX
02.2015 - 03.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Approved regular payroll submissions for employees.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Education
Diploma -
Sahuarita High School
Sahuarita, AZ05-2010
Skills
- Safety Procedures Adherence
- Technical Support
- Expertise in Installations
- Heavy Lifting
- Issue and Problem Resolution
- Installation and Repair
- Diagnosis and Troubleshooting
- Equipment Inspection
- Testing and Analysis
- Attention to Detail
- Operating Test Equipment
- Customer Service
- Quality Assurance
- Regulatory Compliance
- Mechanical Abilities
- Project Estimation and Bidding
- Service Ticket Accuracy
- Valid Driver's License
- Power Tool Proficiency
- Analytical Thinking
- Hand Tool Knowledge
- Verbal and Written Communication
- Preventive Maintenance
- Coordination and Scheduling
- Lubrication Systems
Timeline
Field Service Technician
RDO Equipment
12.2024 - Current
Field Service Technician
Stotz Equipment
12.2022 - 12.2024
Combine/Service Technician
Carrico Implement
12.2021 - 12.2022
Cook
Ike’s Woodfire Grill
07.2021 - 12.2021
Route Sales Representative
Aramark
07.2021 - 12.2021
Service Technician
Hartley County Implement
09.2020 - 07.2021
Kitchen Manager
Ike’s Woodfire
03.2019 - 09.2020
Manager
X10 In Texas Woodfire’s Grill
02.2015 - 03.2019
Diploma -
Sahuarita High School