Vincent Marchese
Cape Coral, Fl,FL
Summary
Experienced Fine Dining Server with over 5 years of experience in upscale restaurants. Adept at providing exceptional customer service, confidently navigating complex menus, and executing flawless service in a fast-paced, high-pressure environment. Skilled in maintaining a polished and professional demeanor while exceeding guest expectations and building strong relationships with clientele. Seeking to bring my expertise in fine dining service to a dynamic team where I can continue to deliver exceptional dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Water Distribution Operator
Town of Fort Myers Beach
05.2021 - 05.2024
- Assisted in the immediate and long term recovery of Hurricane Ian
- Replaced packing glands, reagents, peristaltic pumps, water meters, and hydrant flushers
- Collected water samples in a timely and efficient fashion when needed
- Repaired broken water pipes, fire hydrants and service lines
- Conducted routine inspections and tests on water meters, valves, and pipes to identify leaks and other issues
Public Works Maintenance Worker
Town of Fort Myers Beach
10.2020 - 05.2021
- Operated heavy machinery and power tools to repair and upgrade public facilities in a timely and efficient manner
- Maintained the beach and public beach access
- Assisted in the repair and construction of infrastructure projects, such as sidewalks, roadways, and drainage systems
Server
Rum Runners
10.2017 - 04.2021
- Efficiently took and delivered food and drink orders in a high-volume restaurant setting
- Maintained cleanliness of work area and adhered to food safety standards at all times
- Received positive feedback from customers for attentiveness, friendliness, and knowledge of menu offerings
Fine Dining Server
Boothbay Harbor Country Club
05.2018 - 10.2018
- Provide exceptional and personalized service to high-end clientele in a fine dining setting
- Execute proper tableside etiquette, including proper wine service, food presentation, and course pacing
- Demonstrated extensive knowledge of menu items, wine pairings, and dietary restrictions to assist guests in making informed selections
Fine Dining Server
Sanctuary Golf Club
10.2017 - 10.2017
- Collaborated effectively with kitchen staff and other servers to streamline service flow, prioritizing guest satisfaction and adherence to strict service pacing.
- Successfully upsold menu items, specialty cocktails, and wine, consistently exceeding sales goals and contributing to overall restaurant revenue.
- Managed a high volume of tables with precision and attention to detail, handling special requests and dietary restrictions with care.
Education
Associate of Arts - General Education
Florida SouthWestern State College
Fort Myers, FL08.2020
High School Diploma -
Ida S. Baker High School
Cape Coral, FL06.2010
Skills
- Fine Dining Expertise
- POS Systems
- Excellent communication and interpersonal skills
- Wine pairing and knowledge
- Exceptional customer service
- Professionalism and poise in a high-end dining environment
Certification
- Class C Water Distribution Operator, May 2024, Florida Department of Environmental Protection
- Certified Stormwater Inspector, October 2021, National Stormwater Center
Timeline
Water Distribution Operator
Town of Fort Myers Beach
05.2021 - 05.2024
Public Works Maintenance Worker
Town of Fort Myers Beach
10.2020 - 05.2021
Fine Dining Server
Boothbay Harbor Country Club
05.2018 - 10.2018
Server
Rum Runners
10.2017 - 04.2021
Fine Dining Server
Sanctuary Golf Club
10.2017 - 10.2017
Associate of Arts - General Education
Florida SouthWestern State College
High School Diploma -
Ida S. Baker High School
- Class C Water Distribution Operator, May 2024, Florida Department of Environmental Protection
- Certified Stormwater Inspector, October 2021, National Stormwater Center
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