Vincent Martinez

• Planned, scheduled, and delegated daily work to team of employees.
• Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
• Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Tested components and systems to evaluate performance and identify concerns.
• Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
• Diagnosed and repaired problems with electrical and mechanical systems.
• Tested systems, noting issues and completing preventive maintenance.

• Performed routine maintenance on cutaway buses for current and new customers
• Assist in developing specialized fixtures, test equipment and procedures for failure analysis
• Executed diagnostics, troubleshooting and evaluations on all company and customer vehicles. (Ford, Chevrolet, Dodge, Bluebird, MCI, VANHOOL and Electric Vehicles (EV1)
• Completed all job reports and logs immediately following service calls
• Maintained quality assurance and customer satisfaction objectives
• Read manuals and manufacturer instructions to effectively install and troubleshoot devices. Such as Wheel chair lifts. RICON / BRAUN specifically
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.

• Troubleshot and diagnosed problems with mechanical and electrical systems and equipment.
• Installed replacement parts and components as well as entire systems.
• Inspected systems in use to detect problems, complete maintenance and recommend solutions.
• Used power and hand tools to complete repairs in a safe and accurate manner.
• Supported technicians in equipment maintenance and repair.
• Maintained positive relationships with all customers.
• Followed company procedures to maintain work environment in a neat and orderly condition.

• Perform daily maintenance tasks as required by the needs of the company
• Communicate with Shop Manager of all issues uncovered during daily or periodic inspections
• Assisted the company reach and exceed the profit goal for 2015
• Successfully passed all quarterly D.O.T. inspections during 2015

Organize and plan daily shop work loads, parts usage and inventory, bulk fluid usage and inventory of all shop locations. Organize Tornado shop personnel and schedules to maximize flow of daily shop repairs. Maintain record keeping of all Tornado buses for D.O.T. requirements. Utilize all bus manufacture fleet support departments to identify all current campaigns needed within the Tornado fleet. Utilize Saucom system to track all Tornado buses throughout the country to identify possible performance issues while away from the shop. Perform duties as a technician to assist in daily repairs necessary for Tornado bus schedule obligations.

Manage up to 12 technicians in the service center. Create continuous daily work assignments based on customer and company needs. Monitor all daily computer based programs used by all technicians. Meet all company set operational and sales goals and customer repair needs. Complete all lease and rental requirements of new and older units for lease or sale.

Prepare and complete oral, written and electronic reports and documentation ensuring the accurate extraction of information for management purposes, program needs and equipment evaluation.

Operations Manager - Managed 12 technicians in the service center, creating daily and weekly schedules based on customer needs. Met and exceeded all company set operations and sales goals. Prepared and completed oral, written and electronic reports and documentation ensuring the accurate extraction of information for statistical and management purposes, program needs, equipment evaluation, etc. Oversaw all service center procedures and polices.

Shop Supervisor - Provided daily direction to service center technicians related to all maintenance and repair tasks. Ensured all aspects of service and repair met the required standards as set by the company. Evaluated employee performance by certifying that employees successfully completed required training programs, and were qualified to operate specific equipment, and perform specified duties.

Tech 1 Lead - Performed required daily tasks including analyzing and troubleshooting all major Mechanical/Electrical system failures. Recommended measures to improve performance and efficiency of work force. Assisted sales department to complete all quarterly and month end sales goals.

Shop Supervisor - Directed shop maintenance operations on all company equipment. Successfully maintained payroll and attendance records for 75 service center employees. Conducted in depth business development research and compiled results for review by proposal team.

Technician - Repaired, replaced and adjusted brakes and brake pads. Tested vehicles and their components and systems. Conducted routine and scheduled maintenance services such as oil changes, lubrications. Completed routine maintenance to prevent future breakdowns. Verified vehicle serviceability by conducting test drives. Examined gauges and dials to verify that the testing equipment was working properly.