Vincent McIntosh
Estiatorio Milos
Las Vegas,NV
10
years of professional experience
Dynamic hospitality professional with over 12 years of experience delivering exceptional service and creating memorable guest experiences. Proven ability to anticipate and meet guest needs while swiftly resolving issues before escalation, ensuring a seamless dining experience. Highly organized and efficient, with a strong passion for taking initiative and maintaining an inviting atmosphere within the restaurant. Committed to staying informed on current menu offerings to provide knowledgeable recommendations and enhance guest satisfaction.
Work History
Server
11 Months- Commanded a 4-5 table section while simultaneously cooking the guests' 4-7 course steak dinners tableside to specific temperatures.
- Served high level VIPs while upholding Cote and Venetian's strict service standards, ensuring exceptional guest satisfaction.
- Trained new servers on menu details and service protocols, improving team collaboration and service delivery.
Bartender
2 Years 6 Months- Oversaw simultaneous service of food and beverages for 16 bar seats, enhancing overall dining experience during peak hours.
- Significantly improved bar team food sales and guest satisfaction while speeding up drink ticket times for the restaurant.
- Demonstrated expertise in bar side service by skillfully presenting and filleting salt-crusted grilled fish and lamb racks for patrons.
- Crafted and served cocktails with precision, ensuring high-quality beverages for diverse clientele.
Server
1 Year- Consistently one of the top sellers at one of the highest-rated restaurants in Las Vegas
- Quickly moved through the ranks in server preference, shattering expectations when it came to performance based scheduling.
Server
1 Year 3 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising Wolfgang's high service standards.
- Assist in menu selections and wine pairings while responding to inquiries regarding meal preparation and service.
Bartender
1 Year 6 Months- Enhanced guest experience at the bar through attentive service. Facilitated smooth dining experiences by managing table service effectively.
- Served high customer volumes during special events, nights, and weekends.
- Built strong customer relationships through personalized service, enhancing guest satisfaction and loyalty.
Supervisor, Bartender,Server
1 Year 10 Months- Received promotion from server to bartender and supervisor in a short time span of less than six months
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Floor Manager/Server
2 Years 11 Months- Guaranteed a pleasant dining experience with an efficient service for all guests by recommending menu items and conducting training sessions on menu knowledge and steps of quality service
- Fostered repeat business and a clientele of regular restaurant patrons by establishing a team environment, delegating tasks and promoting smooth execution of operations
- Maximized job satisfaction and productivity of staff by coaching on restaurant's practices, culture and procedures .
Education
Bachelor of Science - Business Management
Timeline
Server
Cote
09.2025 - CurrentRead More
Bartender
Estiatorio Milos
02.2024 - CurrentRead More
Server
Mon Ami Gabi
02.2023 - 02.2024Read More
Server
Wolfgang MGM
12.2021 - 03.2023Read More
Bartender
Emeril's New Orleans Fish House
02.2021 - 08.2022Read More
Supervisor, Bartender,Server
Wildfın American Grill
03.2019 - 01.2021Read More
Floor Manager/Server
Vault 244 Bistro & Lounge
04.2016 - 03.2019Read More
Oregon State University
Bachelor of Science from Business Management
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