Vincent Miranda
Riverside,CA
Summary
Dynamic professional with a proven track record in customer service and sales development, notably at Curl Fitness. Excelled in upselling and customer needs assessment, driving repeat business through exceptional service. Skilled in time management and problem-solving, ensuring high efficiency and customer satisfaction. Demonstrates superb communication and teamwork, contributing to significant business growth.
Overview
8
8
years of professional experience
Work History
Sales Associate
Curl Fitness
2016.10 - Current
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints professionally.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, and displays.
- Answered incoming telephone calls to provide store, products, and services information.
Pre-Apprentice
Universal Plumbing
2024.08 - 2024.09
- Improved efficiency within the team by completing assigned duties promptly and accurately.
- Helped install new plumbing fixtures such as sinks, toilets, and showers.
- Assisted in repairing or replacing broken pipes and fixtures.
- Gained proficiency in using various plumbing tools like pipe cutters, wrenches, and augers.
- Learned to read and interpret blueprints and technical drawings to understand plumbing layouts.
- Conducted routine maintenance tasks on plumbing systems, such as checking for leaks and ensuring proper function.
Associate
In-N-Out Burger
2024.02 - 2024.08
- Contributed to increased sales by upselling menu items and promoting special offers.
- Prepared food orders quickly while adhering to strict quality standards, resulting in satisfied customers.
- Utilized time management skills effectively during periods of high volume activity in order to prioritize tasks and maintain a high level of efficiency.
- Maintained cleanliness and organization of the restaurant, enhancing the dining experience for guests.
- Operated POS system efficiently, ensuring accurate order input and payment processing for fast-paced service.
Education
High School Diploma -
Martin Luther King Jr. High School
Riverside, CA05.2024
Skills
- Exceptional Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Product Sales
- Sales Development
- Customer Needs Assessment
- Payment Processing
- Upselling
- Excellent Communication Skills
- Energetic Self-Starter
- Multi-Tasking Strength
Timeline
Pre-Apprentice
Universal Plumbing
2024.08 - 2024.09
Associate
In-N-Out Burger
2024.02 - 2024.08
Sales Associate
Curl Fitness
2016.10 - Current
High School Diploma -
Martin Luther King Jr. High School
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