Vincent Mutoya
Cedar City,UT
Summary
Dedicated professional with expertise in health administration and customer service. Proven ability to enhance communication and streamline service delivery, driving improved client satisfaction.
Overview
7
7
years of professional experience
Work History
Functional Skill Specialist
Crimson Heights
Cedar, Utah
03.2026 - Current
- Streamlined interdepartmental communication, improving response times and collaboration.
- Maintained accurate records and files for quick access and reference.
- Provided comprehensive administrative support to facilitate smooth office operations.
- Cultivated positive working relationships with staff and management, fostering a supportive work environment.
- Identified clients' needs promptly, ensuring efficient service delivery.
- Analyzed areas for improvement, providing insights that informed decision-makers' strategies.
Store Associate
Walmart
Cedar City, UT
12.2023 - 11.2025
- Demonstrated excellent customer service skills at all times.
- Engaged positively with customers, delivering professional and courteous support to enhance their shopping experience.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Assisted customers with product inquiries and location assistance.
- Organized merchandise displays to improve product visibility and customer engagement.
- Organized store displays to ensure maximum visibility of products.
- Collaborated with team members to efficiently restock items and maintain optimal inventory levels.
- Stocked shelves with new inventory and ensured accurate product placement.
- Ensured the cleanliness and tidiness of the store.
Account Manager
Kabwe Diocese
KABWE, Central
01.2019 - 08.2023
- Managed multiple accounts simultaneously while meeting deadlines.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed and implemented account plans to increase revenue and market share within designated sectors.
- Prepared account status reports that identified key trends and opportunities for revenue growth.
- Generated detailed account performance reports and presented insights to senior management.
- Provided training and support to staff on account management best practices.
- Provided training and guidance to new Account Managers.
- Collaborated with teams to develop fundraising strategies and allocate resources effectively.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
Education
Master of Science - Professional Banking And Finance
Edith Cowan University
Perth Australia03-2013
Bachelor of Arts -
Coperbelt University
Copperbelt In Zambia12-2004
MBA - Health Administration
Southern Utah University
Cedar City, UT05-2026
Skills
- Account management
- Customer service
- Team collaboration
- Process optimization
- Workflow automation
- Analytical thinking
Timeline
Functional Skill Specialist
Crimson Heights
03.2026 - Current
Store Associate
Walmart
12.2023 - 11.2025
Account Manager
Kabwe Diocese
01.2019 - 08.2023
Master of Science - Professional Banking And Finance
Edith Cowan University
Bachelor of Arts -
Coperbelt University
MBA - Health Administration
Southern Utah University