Vincent Mysza
San Antonio,TX
Summary
I started my career at Solitaire Homes in 2020 and learned everything I could about the product. This is the product that I believe in and trust. I worked in sales for about a year and a half before I took over my store as the General Manager. While in my sales position I was consistently one of the top sales people in my region. When my General Manager resigned, I essentially stepped into the manager position. I took care of the responsibilities of the General Manager for about six months before I was offered and accepted the position. I left my position as General Manager to relocate to Texas so that my son would have better schooling and more opportunities. My store in New Mexico was left in very good standings. I left the Sales Center with many working deals that I had put together. I have found a home in Solitaire Homes and I plan on spending the rest of my career with this company.
Overview
12
12
years of professional experience
Work History
Housing Consultant
Solitairehomes
San Antonio, TX
07.2023 - Current
- Increased client referrals through exceptional customer service and dedication to meeting their unique housing needs.
- Clearly communicated legal aspects of purchase agreements and earnest money contracts to clients, ensuring full understanding of their rights and responsibilities as homeowners.
- Assisted property owners in preparing their properties for delivery by recommending improvements and coordinating with contractors when necessary.
- Streamlined communication between all parties involved in housing transactions by maintaining open lines of communication and promptly addressing any concerns or questions.
- Helped train fellow sales people on product knowledge and feature benefit presentations.
- Helped train fellow sales people on calculation worksheets and on how to price homes competitively and correctly.
- Supported first-time homebuyers throughout the purchasing process by explaining complex concepts in accessible terms and guiding them through required paperwork.
Housing Consultant
Clayton Homes of San Antonio
San Antonio, TX
09.2022 - 07.2023
- Conducted regular follow-ups with past clients to maintain strong relationships and offer continued support as needed.
- Educated clients about local housing market trends and regulations, empowering them to make informed decisions during their search process.
- Learned product knowledge well enough to educate consumers about affordable housing and resources available in the area.
- Clearly communicated legal aspects of purchase agreements and earnest money contracts to clients, ensuring full understanding of their rights and responsibilities as homeowners.
- Strived to help anyone with any aspect of the sales process whenever needed.
General Manager
Solitaire Homes
Roswell , NM
03.2022 - 09.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Evaluated suppliers to maintain cost controls and improve operations.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Managed budget implementations, employee evaluations and contract details.
Housing Consultant
Solitaire Homes
Roswell , NM
06.2020 - 03.2022
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Manager
Ray bell
Roswell, NM
03.2019 - 03.2020
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Evaluated employees’ strengths and assigned tasks based upon experience and training.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Recorded inventory sales into organization's daily income report.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Trained and guided team members to maintain high productivity and performance metrics.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
Driver
Just in time delivery
Roswell, NM
01.2018 - 03.2019
- Ensured that goods and products were delivered to the customer on time and in excellent condition.
- Maintained accurate logs of all deliveries.
- Assessed vehicle after each shift for damage and kept it properly cleaned and maintained.
Route Sales Associate
Farmer Brothers
Roswell, NM
06.2018 - 10.2018
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
Rca
United States Postal Service
Roswell, NM
03.2016 - 06.2018
Food Server
Chili's Grill & Bar
Roswell, NM
05.2013 - 08.2016
- Monitored guest for intoxication and immediately reported concerns to management.
- Quickly set up and cleared tables and stocked all service stations.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Routinely carried large loads of dishes to kitchen for washing.
- Adhered to safe work practices.
- Served beverages, breads and butter and replenished items as necessary.
- Maintained high standards of cleanliness and sanitation.
Education
High School Diploma -
Roswell high school
Roswell, NM05.2010
Skills
- Extensive Product Knowledge
- Proficient on setting prices and holding GP
-Well versed in communicating with contractors and navigating through the construction process
- Dependable and punctual
- Leadership Skills
-Customer Relationship Building
- Marketing and Advertising
- Adaptability
Timeline
Housing Consultant
Solitairehomes
07.2023 - Current
Housing Consultant
Clayton Homes of San Antonio
09.2022 - 07.2023
General Manager
Solitaire Homes
03.2022 - 09.2022
Housing Consultant
Solitaire Homes
06.2020 - 03.2022
Manager
Ray bell
03.2019 - 03.2020
Route Sales Associate
Farmer Brothers
06.2018 - 10.2018
Driver
Just in time delivery
01.2018 - 03.2019
Rca
United States Postal Service
03.2016 - 06.2018
Food Server
Chili's Grill & Bar
05.2013 - 08.2016
High School Diploma -
Roswell high school