Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vincent Netherton

Vincent Netherton

Clarksville,TN

Summary

Experienced Customer Service Representative with a proven track record of delivering exceptional customer service across various concerns and tasks. Seeking a challenging position to leverage creativity and communication skills in providing top-notch service and exceeding customer expectations. Motivated Armed Guard with 7 months of experience, eager to expand skillset and take on rewarding new challenges. Committed to personal growth and making a positive impact on the companies I am involved with

Overview

7
7
years of professional experience
1
1
Certification

Work History

Armed Security Officer

Associated Protective Services
Nashville, TN
08.2024 - Current
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed overnight patrols of up to 9 locations on a single night
  • Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.

Back of House Team Member

Chic-Fil-A
Clarksville, TN
03.2024 - 10.2024
  • Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Assisted with training new BOH staff members on established processes and goals.

Admin support specialist

Air ESSENTIALS LLC
Clarksville, TN
10.2017 - 10.2023
  • Job duties include answering incoming customer calls, scheduling, dispatching, account updates, part orders, and insurance authorizations along with day-to-day office tasks to include filing, inventory, responding to customer emails

COURTESY CLERK

Fry’s food store/Kroger INC
Glendale, AZ
10.2017 - 06.2019
  • Job duties include front end customer service, assisting customer with items, restocking go backs, attending carts in lot

Education

Armed Guard Certificate -

05.2023

High School dIPLOMA -

Deer Valley HS
GLENDALE, az
05.2019

Skills

  • Excellent writing and communication skills
  • High-customer service skills
  • Ability to handle 90 calls daily
  • Exhibited attention to detail both in an office setting and while out on patrols
  • Trained in Deescalation tactics as well as self defense techniques
  • Able to operate in high stress environments effectively
  • Trained in CPR techniques
  • 5 years experience in both Boxing and Muay Thai

Certification

Armed security certificate

Dallas law certificate

Timeline

Armed Security Officer

Associated Protective Services
08.2024 - Current

Back of House Team Member

Chic-Fil-A
03.2024 - 10.2024

Admin support specialist

Air ESSENTIALS LLC
10.2017 - 10.2023

COURTESY CLERK

Fry’s food store/Kroger INC
10.2017 - 06.2019

Armed Guard Certificate -

High School dIPLOMA -

Deer Valley HS
Vincent Netherton