VINCENT NGO
Garden Grove,CA
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Coastal Vein Care/Foothill Surgical Associates
Corona Del Mar/Pomona, CA
10.2019 - Current
- Collaborated with providers to maintain patient-focused, engaging and compassionate environment.
- Delivered exemplary assistance and support to providers during minimally invasive vein procedures.
- Documented vital signs and health history for patients in clinic and informed providers of any unusual findings.
Medical Assistant
Robert Scott M.D.
La Jolla, CA
02.2018 - 10.2019
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Taught patients about medications, procedures and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Pathmaker Intern
Palomar Hospital
Escondido, CA
12.2017 - 10.2019
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Volunteer
Orange County Food Bank
Garden Grove, CA
04.2020 - Current
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Packaged up nonperishable food items for food bank visitors.
- Conferred with representatives of local governments to assess and meet community needs.
Volunteer/Photographer
ConnectMED International
San Diego, CA
09.2015 - Current
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Assisted program manager with planning and fundraising responsibilities.
- Planned and delivered numerous activities and special events for programs and services.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Coordinated and organized annual fundraising events to educate potential donors and increase awareness.
- Created strategic plans with measurable goals to develop funding for annual events.
Hospital Volunteer
Scripps Memorial Hospital La Jolla
La Jolla, CA
08.2017 - 10.2019
- Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
- Prepared patients in examination room to facilitate treatment.
- Provided support and companionship to patients in need of assistance.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Conducted inpatient comfort care rounds to promote patient satisfaction.
Shadow
Alyson O' Connor PA-C
San Diego, CA
08.2019 - 11.2019
Shadow
Joshua White PA-C
Escondido, CA
01.2019 - 07.2019
Baker/Server
Cookies Rule Everything Around Me
Walnut Creek, CA
05.2014 - 09.2015
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Server
Tebo Tebo Tea Lounge
Westminster, CA
06.2012 - 12.2012
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Organized and replenished supplies at food stations to optimize team performance.
- Completed table resets by wiping down surfaces and refilling condiments.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Bussed and reset tables to keep dining room and work areas clean.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Education
Coastline Community College
Fountain Valley, CAGolden West College
Huntington Beach, CASanta Ana College
Santa Ana, CAPalomar College
San Marcos, CASan Diego Miramar College
San Diego, CABachelor of Science - Physiology And Neuroscience
University of California - San Diego
La Jolla, CA06.2017
Orange Coast College
Costa Mesa, CADiablo Valley College
Pleasant Hill, CACertification
- First Aid/CPR Certified
- EMT - Emergency Medical Technician
Accomplishments
Community and Clinical Nursing Practice; CSU San Marcos - 1/2019
Medical Education Program in Plastic and Aesthetic Surgery; Hue University of Medicine and Pharmacy- 1/2019
Timeline
Volunteer
Orange County Food Bank
04.2020 - Current
Medical Assistant
Coastal Vein Care/Foothill Surgical Associates
10.2019 - Current
Shadow
Alyson O' Connor PA-C
08.2019 - 11.2019
Shadow
Joshua White PA-C
01.2019 - 07.2019
Medical Assistant
Robert Scott M.D.
02.2018 - 10.2019
Pathmaker Intern
Palomar Hospital
12.2017 - 10.2019
Hospital Volunteer
Scripps Memorial Hospital La Jolla
08.2017 - 10.2019
Volunteer/Photographer
ConnectMED International
09.2015 - Current
Baker/Server
Cookies Rule Everything Around Me
05.2014 - 09.2015
Server
Tebo Tebo Tea Lounge
06.2012 - 12.2012
Coastline Community College
Golden West College
Santa Ana College
Palomar College
San Diego Miramar College
Bachelor of Science - Physiology And Neuroscience
University of California - San Diego
Orange Coast College
Diablo Valley College