Detail-oriented professional with extensive experience in security and healthcare. Skilled in incident documentation and safety protocols, committed to providing exceptional customer service and maintaining a secure environment for patients and visitors.
Work History
Security Officer
6 Months
GardaWorld Security | 02.2026 - Current
Secured premises by monitoring access and activities to protect individuals and property.
Conducted regular patrols to identify potential hazards or security breaches.
Documented incidents and maintained accurate logs for reporting purposes.
Responded promptly to alarms and emergency situations, ensuring effective resolution.
Provided excellent customer service, assisting visitors with inquiries and directions.
Enforced company policies while maintaining a calm and professional demeanor during conflicts.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Home Health CNA
10 Months
Marie Mason | 05.2025 - 03.2026
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to healthcare team for timely interventions.
Provided emotional support to patient, fostering trust and enhancing their well-being.
Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Enhanced patient comfort by providing compassionate and attentive care.
Medical Courier
1 Year 11 Months
Delivery Solutions | 05.2023 - 04.2025
Coordinated the timely delivery of medical supplies, upholding safety protocols throughout the process.
Managed efficient routing of deliveries, optimizing schedules to enhance service reliability.
Collaborated with healthcare staff to confirm delivery requirements and address special handling needs.
Monitored vehicle conditions and performed routine maintenance checks to ensure operational efficiency.
Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
Implemented inventory control measures for proper storage and tracking of medical supplies during transport.
CNA / Driver
1 Year 7 Months
University Village Nursing Center | 03.2022 - 10.2023
Assisted patients with daily living activities, ensuring comfort and dignity.
Monitored vital signs, documenting changes promptly for nursing staff review.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted patients with daily living activities for enhanced comfort and well-being.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Transported patients to appointments, ensuring timely and safe arrivals.
Maintained vehicle cleanliness and operational readiness through regular inspections.
Scheduled transportation routes efficiently, maximizing time and resource utilization.
Communicated effectively with healthcare staff regarding patient needs and schedules.
Monitored traffic patterns to optimize routes for timely patient delivery.
Oxygen Tech DME Driver
6 Months
Vie Med | 04.2022 - 10.2022
Operated and maintained oxygen delivery systems ensuring optimal functionality and safety compliance.
Conducted routine inspections on oxygen equipment to ensure reliability and adherence to industry standards.
Operated commercial vehicles to deliver goods efficiently across designated routes.
Ensured compliance with safety regulations and company policies during transportation tasks.
Implemented process improvements that enhanced route efficiency and reduced operational delays.
Resolved customer concerns promptly, ensuring high levels of satisfaction with delivery services.
Followed all relevant traffic laws and safety regulations.
Ensured machinery operated effectively by addressing malfunctions promptly.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Inspected oxygen equipment routinely to maintain reliability and meet industry regulations.
Dispatcher
3 Months
OSU Medical Center | 01.2021 - 04.2021
Coordinated daily transportation schedules to ensure timely patient transfers and deliveries.
Monitored communication systems to relay critical information to medical staff efficiently.
Collaborated with healthcare teams to prioritize urgent transport requests for patient care.
Implemented process improvements that enhanced workflow efficiency and reduced delays.
Analyzed dispatch data to identify trends and optimize resource allocation for operations.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
CNA/Patient Transporter
13 Years 2 Months
St Francis Hospital | 07.2007 - 09.2020
Monitored vital signs, documenting changes accurately for nursing staff review.
Provided compassionate patient care, assisting with daily activities and personal hygiene.
Trained and mentored new nursing assistants in best practices and hospital protocols.
Advocated for patient needs, effectively communicating concerns to healthcare team members.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Built rapport with patients and families, providing emotional support during difficult times.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Documented patient information and care activities in electronic health record.
Transported patients between rooms and appointments or testing locations.
Operating Room Assistant
2 Years 6 Months
St Francis Hospital | 01.2005 - 07.2007
Maintained sterile environments, adhering to strict infection control protocols during procedures.
Supported patient positioning and monitoring throughout surgical processes for optimal outcomes.
Collaborated with nursing staff to streamline workflow and enhance operational efficiency in the OR.
Assisted surgical teams by preparing operating rooms and ensuring equipment availability.
Trained new personnel on safety practices, equipment handling, and procedural support techniques.
Implemented process improvements that reduced turnover time between surgeries, boosting overall productivity.
Maintained operating room's inventory of products and replenished stock, when needed.
Prepared patients for surgery and transported patients to and from operating room.
Played a crucial role in emergency situations by remaining calm under pressure and assisting surgical teams as needed to save lives or stabilize patients'' conditions quickly.
Improved patient safety by efficiently preparing operating rooms and ensuring a sterile environment.
Ensured proper handling of specimens through accurate labeling, documentation, and transportation to labs for analysis.
Supported surgeons by anticipating their needs and promptly providing required instruments during procedures.
Diagnostic Imaging Aide
2 Years
St Peter Hospital | 08.2002 - 08.2004
Assisted healthcare staff with patient care and daily operational tasks.
Trained new aides on protocols, safety measures, and efficient caregiving practices.
Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
Ensured compliance with safety protocols and radiation protection standards.
Maintained imaging equipment, performing regular checks and troubleshooting issues.
Educated patients on procedures, alleviating concerns and ensuring comfort during exams.
Monitored patient records for accuracy, ensuring all information was up-to-date for diagnostic purposes.
Maintained examination rooms and restocked medical and radiologic supplies.
Optimized image quality with correct positioning techniques tailored to individual patients'' needs or conditions.
Enhanced patient comfort by providing clear explanations of imaging procedures.
Documented patient data and histories and updated charts with current information.
Operating Room Assistant
6 Years
St Peter Hospital | 08.1996 - 08.2002
Mentored junior staff on best practices for assisting in complex surgical procedures and patient care.
Led initiatives to optimize inventory management of surgical supplies, minimizing waste and costs.
Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.
Maintained equipment and supplies, confirming sufficient inventory levels prior to procedures.
Assisted in transporting patients, before and during surgical procedures.
Streamlined the flow of surgery schedules through effective communication with scheduling coordinators and other hospital departments.
Provided exceptional patient care, addressing concerns and alleviating anxiety before surgery.
Maintained functional knowledge of operational procedures to anticipate needs of surgeons.
Opened and distributed sterile supplies during medical procedures.
Assisted surgical teams in complex procedures, contributing to successful patient outcomes.
Surgical Assistant
5 Years 4 Months
St Francis Hospital | 10.1989 - 02.1995
Assisted surgeons in preparing operating rooms and ensuring sterile environments.
Monitored surgical instruments and equipment for functionality and cleanliness.
Collaborated with healthcare team to streamline patient care processes during surgeries.
Trained new surgical assistants on best practices and operational protocols.
Coordinated with nursing staff to manage patient positioning and safety throughout surgeries.
Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
Protected patients from infection by setting up and managing sterile operating fields.
Gowned and gloved staff to help team prepare for surgeries.
Facilitated smooth transitions between surgeries with efficient room turnover times.
Improved operating room readiness, setting up surgical tables and equipment with precision and care.
Supported surgical teams in emergency situations, quickly adapting to unexpected complications and maintaining composure.
Education
GED
Oregon Department of Education | Portland, OR | 03-1989