Vincent Phelan

• Assisted in managing ticket sales and entry processes for efficient customer service.
• Provided information on show times, facilities, and services to enhance guest experience.
• Collaborated with team members to execute pre-show preparations and post-event clean-up.
• Greeted customers with smile and provided friendly, knowledgeable service.
• Worked with other staff members to facilitate smooth flow of operations.
• Provided information about current and future events at facility.
• Managed multiple tasks simultaneously and completed all assigned duties each shift.
• Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
• Monitored guests for compliance with safety and security protocols, raising any issue with security.
• Enhanced guest experience, delivering prompt and courteous service throughout events.
• Managed ticket verification to streamline entry process for attendees.
• Facilitated smooth entry and exit for guests, minimizing congestion and improving flow.
• Improved crowd control with effective communication and coordination during high-attendance events.
• Supported special guests with personalized assistance, enhancing their event experience.
• Improved venue accessibility by offering assistance to patrons with disabilities or mobility challenges.
• Supported box office staff by distributing tickets and programs as needed, streamlining entry processes for patrons.
• Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
• Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.
• Sold admission, processed payments, and issued tickets.
• Handled crowd control to maintain order and prevent overcrowding.
• Monitored audience behavior and addressed concerns to maintain a safe environment.

• Operated rigging and lighting equipment to ensure smooth stage transitions.
• Collaborated with production team to execute show setups and tear-downs efficiently.
• Maintained inventory of stage supplies and equipment, ensuring readiness for events.
• Managed prop placement and organization, ensuring accuracy and timely availability for each scene.
• Improved crew coordination with clear communication and scheduling, leading to more efficient rehearsals and performances.
• Increased safety backstage by implementing strict adherence to safety protocols and conducting regular equipment checks.
• Fostered culture of respect and professionalism among crew members, leading to positive and productive work environment.
• Adapted quickly to unexpected challenges or changes in direction during live shows, ensuring minimal interruption to the audience experience.
• Facilitated clear communication among crew members by utilizing headsets during live productions.
• Coordinated logistics for props and set pieces, optimizing placement for visibility.
• Enhanced stage production quality by efficiently setting up, maintaining, and dismantling equipment.
• Increased efficiency in setup times by effectively organizing and coordinating backstage operations.
• Maintained a safe working environment through diligent attention to detail and adherence to safety protocols.
• Improved overall stage aesthetics by painting scenery elements according to design specifications.
• Promoted accurate documentation of all stage movements, cues, and changes for consistent show execution.
• Collaborated with fellow crew members to ensure smooth transitions between scenes for optimal audience experience.
• Enhanced audience engagement by contributing creative ideas for stage design and effects, adding to immersive experience of productions.
• Adapted quickly to last-minute changes in scripts and staging, ensuring show's continuity and success.
• Streamlined setup and breakdown processes, reducing overall production time and facilitating smoother transitions.

I helped Mr. Williamson with removing a window from his home to add waterproofing materials then reinstalling said window's to the fram of it. I had also have to add more waterproofing materials to the other windows of his house.