Vincent Robinson
Marietta,US
Summary
Practical, results-focused analyst with 3+ years transforming complex data into meaningful business insights. I specialize in spotting patterns others miss and translating them into clear recommendations that drive real improvements. Known for creating intuitive visualizations that make technical data accessible to all stakeholders. My custom reporting solutions have eliminated hours of manual work while improving decision-making across teams.
Overview
3
3
years of professional experience
Work History
Data Analyst
Statefarm
01.2024 - Current
- Analyst focusing on customer insights and product improvements through data-driven decision makings :
- Automated SQL-driven reporting workflows, reducing manual data collection time by 50%, enabling leadership to make faster, data-driven decisions
- Implemented a self-service reporting solution using Excel Power Query and Tableau, reducing ad hoc report requests by 40% and empowering business teams to generate insights independently
- Developed real-time customer pain point tracking dashboards, surfacing high-impact issues and influencing the development of three new applications to address common friction points
- Designed ad hoc Tableau and Excel reports that analyzed customer usage patterns and pain points, helping Group Product Managers identify 3 major opportunities for new features
- Created weekly customer pain point reports, proactively identifying trending issues and reducing customer support tickets by 25% through data-driven problem-solving
Software Engineer
Statefarm
10.2021 - 01.2024
- Conceptualize new features alongside Product Managers and business partners
- Discuss user requirements with internal customers
- Design, develop, test, and deploy software
- Reduced feature implementation time by 30%, helping to create a process that consolidated user suggestions, allowing engineers to dedicate more time to product development
- Secured approval for AWS Cloud implementation after creating a strong case for decision makers, leading to enhanced application architecture, increased scalability, and better application performance
- Provided mentorship and code reviews to junior engineers, leading to a 40% improvement in code quality
Education
Business Marketing -
Georgia State University
Atlanta, GACore Skills
SQL, Python, API, Node.js, NoSQL, AWS, Tableau, Excel, NLP, ETL Pipelines, Data Cleaning, Database Management, Communication, Organization, Stakeholder Management, Project Management, Problem Solving
Timeline
Data Analyst
Statefarm
01.2024 - Current
Software Engineer
Statefarm
10.2021 - 01.2024
Business Marketing -
Georgia State University
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