Vincent Ruff
Lebanon,IN
Summary
Dynamic and adaptable professional with a proven track record at 7Brew, where I enhanced customer satisfaction through exceptional service and efficient multitasking. Skilled in time management and leadership, evidenced by training new baristas and significantly improving operational flow. Demonstrated leadership in volunteer roles, underscoring my commitment to teamwork and community engagement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
7Brew
Lebanon, IN
09.2023 - 11.2024
- Operated cash registers to process customer payments.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored inventory levels of supplies and restocked when necessary.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
Volunteer
City Ranch
Indianapolis, IN
08.2021 - 09.2021
- Collaborated with other volunteers to create a positive work environment.
- Cleaned cages for the animals at public events
- Provided food and water to animals.
- Groomed, saddled, and rode multiple different horses.
- Worked with younger children at City Ranch Camp
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Volunteer
KIB Keep Indianapolis Beautiful
Indianapolis, IN
12.2019 - 12.2020
- Participated in community outreach programs aimed at promoting tree-planting initiatives.
- Planted, staked, mulched and watered shrubs and trees.
- Measured distances between trees for spacing purposes.
- Worked collaboratively with team members in order to achieve desired outcomes on time.
- Utilized hand tools such as shovels, mattocks, saws, axes, pruners. to prepare planting sites.
- Planted different varieties of trees, across many locations.
- Installed tree guards, stakes, and other protective devices as necessary.
Education
Indianapolis Connections Academy
Indianapolis, IN05-2025
Skills
- Adaptive and creative
- Active listener
- Time management
- Speedy and efficient
- Multitasking and organization
- Attention to detail
- Cleanliness
- Calm demeanor
Affiliations
- I enjoy fishing anywhere from creeks to oceans. I've hiked in many different places in the United States, for example, the mountains in Oregon and the Great Smoky Mountains. I also enjoy drawing with pencil, ink, and digitally.
Certification
- Certified Scuba License awarded from Bottoms Up Scuba in 2020
Timeline
Barista
7Brew
09.2023 - 11.2024
Volunteer
City Ranch
08.2021 - 09.2021
Volunteer
KIB Keep Indianapolis Beautiful
12.2019 - 12.2020
Indianapolis Connections Academy
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