Summary
Overview
Work History
Education
Skills
Timeline
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Vincent Sarris

Trussville

Summary

Dynamic leader with extensive experience, excelling in executive decision-making and team development. Proven track record in driving productivity and achieving sales goals through strategic performance management. Adept at complex problem resolution and fostering strong vendor relationships, ensuring operational excellence and business growth.


Overview

32
32
years of professional experience

Work History

Director of Call Center Operations

Gallagher
04.2015 - 02.2025
  • Oversaw employee performance to foster accurate prioritization and achievement of sales and productivity goals.
  • Executed monthly performance plans with representatives to identify production gaps.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.


Operating Partner

Full Moon BBQ/JAM Inc.
09.2012 - 04.2015
  • Determined appropriate financial goals and administered budgets to control expenses.
  • Provided outstanding service to all individuals, promoting effective and lasting business relationships.
  • On and off site catering


Proprietor

Sarris at the Station
03.2011 - 09.2012
  • Formulated business plan to launch company services and signed new accounts.
  • Grew business by developing business plans, hiring staff and obtaining initial investments.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.

General Manager

Darden Restaurant Group
12.2007 - 02.2011
  • Managed budget implementations, employee reviews, training and schedules.
  • Implemented policies and procedures to streamline operations.
  • Trained and guided team members to maintain high productivity and performance metrics.

Multi Unit Operations Director

CFRA/IHOP Corporations
10.2005 - 12.2007
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.


Area Director

KBR/ Halliburton
09.2004 - 10.2005
  • Coordinator and Supervisor of staff of over 450 employees, while maintaining quality control of products and creation of menus.
  • Facilitator between subcontractor and contracting agents, supervising the service of high volume meals, in excess of 10,000 per day.
  • implemented food budgeting methods and SOP revisions.


Proprietor, Executive Chef

Sarris Seafood and Steak
03.1998 - 09.2004
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Developed menus, controlled food costs, and oversaw quality control of lunch, dinner, catering and full service bar with entertainment.

Staff Services Officer

City of Hoover
05.1993 - 01.1998
  • Lodged and detained seized property and city inmates while controlling shift paperwork and secured documentation.
  • Bailiff for city court of Hoover, AL.
  • In charge of security for city buildings such as but not limited to City Hall, Court Chambers and Library.

Education

Forensic Science And Criminal Justice

University of Alabama
Birmingham, AL

Skills

  • Executive decision making
  • Time management
  • Complex problem resolution
  • Proactive and self motivated
  • Negotiation skills
  • Team development and coaching

Timeline

Director of Call Center Operations

Gallagher
04.2015 - 02.2025

Operating Partner

Full Moon BBQ/JAM Inc.
09.2012 - 04.2015

Proprietor

Sarris at the Station
03.2011 - 09.2012

General Manager

Darden Restaurant Group
12.2007 - 02.2011

Multi Unit Operations Director

CFRA/IHOP Corporations
10.2005 - 12.2007

Area Director

KBR/ Halliburton
09.2004 - 10.2005

Proprietor, Executive Chef

Sarris Seafood and Steak
03.1998 - 09.2004

Staff Services Officer

City of Hoover
05.1993 - 01.1998

Forensic Science And Criminal Justice

University of Alabama

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