Vincent Zagardo
Raleigh,NC
Overview
7
7
years of professional experience
Work History
Warehouse Manager
The Bicycle Chain Raleigh
Raleigh, NC
07.2022 - Current
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
Service Advisor
Trek Bicycle
Raleigh, NC
02.2021 - 07.2021
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Prepared invoices for services rendered and collected payments from customers.
- Resolved customer complaints in an efficient and courteous manner.
Store Manager
The Bicycle Chain Raleigh
Raleigh, NC
01.2020 - 01.2021
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
Sales Associate
The Bicycle Chain Raleigh
Raleigh , NC
01.2018 - 01.2020
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
Education
SWR High School
Shoreham, NY05-2007
Skills
- Logistics Management
- Quality Assurance
- Staff Management
- Inventory Management
- Order Fulfillment
- Team coaching
Timeline
Warehouse Manager
The Bicycle Chain Raleigh
07.2022 - Current
Service Advisor
Trek Bicycle
02.2021 - 07.2021
Store Manager
The Bicycle Chain Raleigh
01.2020 - 01.2021
Sales Associate
The Bicycle Chain Raleigh
01.2018 - 01.2020
SWR High School