Vincent Zagardo
Raleigh,NC
Overview
7
7
years of professional experience
Work History
Warehouse Manager
The Bicycle Chain Raleigh
Raleigh, NC
07.2022 - Current
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Created reports on key metrics such as shipping accuracy rates, turnaround times, inventory levels.
Service Advisor
Trek Bicycle
Raleigh, NC
02.2021 - 07.2021
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Prepared invoices for services rendered and collected payments from customers.
- Resolved customer complaints in an efficient and courteous manner.
Store Manager
The Bicycle Chain Raleigh
Raleigh, NC
01.2020 - 01.2021
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
Sales Associate
The Bicycle Chain Raleigh
Raleigh , NC
01.2018 - 01.2020
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Upsold additional items based on customer interests and needs.
Education
SWR High School
Shoreham, NY05-2007
Skills
- Logistics Management
- Quality Assurance
- Staff Management
- Inventory Management
- Order Fulfillment
- Team coaching
Timeline
Warehouse Manager
The Bicycle Chain Raleigh
07.2022 - Current
Service Advisor
Trek Bicycle
02.2021 - 07.2021
Store Manager
The Bicycle Chain Raleigh
01.2020 - 01.2021
Sales Associate
The Bicycle Chain Raleigh
01.2018 - 01.2020
SWR High School
Similar Profiles
Cameron LaneCameron Lane
Part Time at The Bicycle ChainPart Time at The Bicycle Chain
Felipe WigetFelipe Wiget
Bicycle Sales Associate at The Bicycle ChainBicycle Sales Associate at The Bicycle Chain
Alasan JallowAlasan Jallow
Senior Summer Camp Counselor at Raleigh Parks & Recreation (City of Raleigh)Senior Summer Camp Counselor at Raleigh Parks & Recreation (City of Raleigh)
Jacob M HernandezJacob M Hernandez
Founder & Day Trading Educator at Self EmployedFounder & Day Trading Educator at Self Employed
Bryan GambelBryan Gambel
ECommerce Assosiate at KrogerECommerce Assosiate at Kroger