Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Projects
Certification
Timeline
Vincent Temidayo Ajayi

Vincent Temidayo Ajayi

Phoenix,AZ

Summary

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Treasury Operations Specialist II (Loan documentation / Loan Mitigation)

CARVANA LLC
10.2020 - Current
  • Data Analytics of internal error reoccurrence
  • Complete a myriad of tasks that ensure the funding and securing of funds on Cash and 3rd Party deals by communicating with Finops Dept
  • Serves as a subject matter expert in large facets of registration, titles and loan operations, using company, industry, and process knowledge to resolve discrepancies and maintain an optimal customer experience
  • Ensure titles and documents are issued with correct information before being sent
  • Provide updates on each state or county change in title and documents processing
  • Loan documentation auditing
  • Ensure cash purchase customers' corrected titles are sent in a timely manner.
  • Notarize Loan documentation for authentication.

Verification Advocate (Fraud)

CARVANA LLC
10.2019 - 10.2020
  • Verify each document submitted
  • Make outbound calls to customers
  • Take Inbound calls from customers getting clarity on the next step in online car buying or trade in
  • Verify funds and checks with different banks
  • Quick recognition of fraud documents.

Background Check Analyst (II)

CONNECTFORCE / SJV & Associates
01.2019 - 10.2019
  • Analyst of Background Check Records
  • Entry of data regarding background screening
  • Assist Supervisors during training of new hires
  • Research on background checks of International Employers or Education.

Sales & Customer Service Advocate

BOUNCE BOUNCE
01.2012 - 01.2013
  • Take inbound and outbound calls from customers enquiring about company products
  • Safely ship all products to customers both in the USA and International.

Education

Diploma (Film Making) -

NEW YORK FILM ACADEMY

Bachelors of Science (Major: Philosophy) -

UNIVERSITY OF LAGOS NIGERIA
01.2009

HIGH SCHOOL DIPLOMA -

PROGRESSIVE HIGH SCHOOL
01.2003

Skills

  • Knowledge in Data Analysis with Excel Pivot Table
  • Knowledge in Microsoft Office, Excel, PowerPoint
  • Knowledge with Google Sheets, Google Documents
  • Knowledge in both Microsoft Windows and Apple Mac Operating System
  • 3 yrs Knowledge in Operating System set-up and formatting
  • Public Notary
  • Microsoft Excel Data Visualization Certification
  • Ability to work under pressure and multitasking
  • Knowledge with Network configuration
  • Knowledge in Math
  • Knowledge with Hardware deployment
  • Critical thinking with excellent communication skills
  • Ability to multitask
  • Ability to navigate the internet and social streaming
  • 3 yrs in Customer service & Sales
  • Data Entry and Analyst of Background Check Records
  • 3yrs Call Center Experience
  • Tenacity working through difficult task
  • Project management

Accomplishments

  • Resolved product issue through consumer testing.

Awards

  • Title Audit (Warrior)
  • Data Analyst

Projects

Capital One Data Bug- 3rd party data bug fix, Collaborate with the Engineering Dept to fix bugs causing serious 3rd party customer information errors when documents are processed in the database. Focus Guide Training- Create Training Guide, Create step by step guide on the dept software daily usage and process with constant update.

Certification

  • Certification in Excel Data Visualization
  • Certification of accuracy
  • Certification in background analyses

Timeline

Treasury Operations Specialist II (Loan documentation / Loan Mitigation) - CARVANA LLC
10.2020 - Current
Verification Advocate (Fraud) - CARVANA LLC
10.2019 - 10.2020
Background Check Analyst (II) - CONNECTFORCE / SJV & Associates
01.2019 - 10.2019
Sales & Customer Service Advocate - BOUNCE BOUNCE
01.2012 - 01.2013
NEW YORK FILM ACADEMY - Diploma (Film Making),
UNIVERSITY OF LAGOS NIGERIA - Bachelors of Science (Major: Philosophy),
PROGRESSIVE HIGH SCHOOL - HIGH SCHOOL DIPLOMA,

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Vincent Temidayo Ajayi