Summary
Work History
Education
Skills
Timeline
Extra-Curricular Activities
Generic

Vincenzo Flores

Valencia

Summary

Enthusiastic and professional high school student with a natural aptitude for teamwork and a passion for achieving shared goals. A committed and reliable team player with excellent communication skills, ready to apply my energy and work ethic to contribute to a successful team

Offering solid foundation in technology and customer service, ready to learn and grow in computer shop environment. Brings ability to quickly grasp new concepts and apply technical skills effectively.

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Work History

Customer Service

MB2
06.2025 - 11.2025
  • Provide guests with a safe and enjoyable ride experience Entertain guests and calm their nerves as they board our world-class thrill machines Push buttons and pull switches to launch attractions through the course Make sure seatbelts are tight, loose items are secure, and lap bars are locked to keep guests safe Enforce rider restrictions and measure for height requirements Assist guests in and out of ride vehicles and cycle through the line efficiently and cautiously Keep ride patios and midways clean and looking great Act as a first responder to ride emergencies and respond appropriately

Education

High School Diploma -

Saugus High School
Santa Clarita, CA, United States

Skills

  • Customer engagement specialist
  • Team collaboration specialist
  • Optimistic mindset
  • Expert in building professional relationships
  • Multitasking Expert
  • Safety protocols Expert
  • Attention to detail Expert
  • Active listening Expert
  • Communication Expert
  • Problem-solving Expert

Timeline

Customer Service

MB2
06.2025 - 11.2025

High School Diploma -

Saugus High School

Extra-Curricular Activities

Led the team to back-to-back state championships in 2019 and 2020. Elevated team performance by improving free-throw percentage from 72% to 88% through consistent practice and focus. Trained 15 hours per week while maintaining a full course load, demonstrating strong time management and discipline. Earned perfect attendance at all practices, games, and events, setting a positive example for teammates.
Vincenzo Flores