Digital Transformation
Vineet Chandra
Digital Product Owner
Monmouth Junction,NJ
Summary
Seasoned UX leader and strategist who thrives at the intersection of empathy, capability, and delivery, where customer relationships are positively transformed and value is unlocked at speed and scale, and with precision. 25plus years of experience, I partner closely with researchers, engineers, and product managers to create systems at scale, with human-centered thinking at the core.
Diverse Client Experience Proven track record of providing delightful digital product design for clients like Merrill, Citi, Chase, TransAmerica, Merck, Sanofi Aventis, HP, Google, AT&T, Chevron, State of NJ, MA, PepsiCo, BestBuy etc. I have risen with consulting companies like Infosys/WongDoody and Accenture
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Principal - Design on Demand North America
WongDoody
01.2023 - 09.2023
- Streamlined internal workflows by automating manual tasks, leading to reduced errors and increased efficiency.
- Reduced operational costs through process improvements, resource optimization, and innovative solutions.
- Devised risk mitigation plans that safeguarded company interests while anticipating potential challenges within the competitive landscape.
- Delivered exceptional client experiences by cultivating strong relationships and addressing concerns in a timely manner.
- Collaborated with stakeholders at various organizational levels to develop targeted strategies aligned with overarching business objectives.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Principal Consultant
Infosys
08.2018 - 12.2022
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Directed onsite training for business users to maximize productivity.
- Collaborated with clients from concept through final delivery of product or service.
- Supported clients with business analysis, documentation, and data modeling.
- Generated reports detailing findings and recommendations.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Increased client satisfaction by providing tailored consulting solutions for their specific business needs.
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Collaborated with subject matter experts to develop best practices and industry-leading methodologies.
- Led cross-functional teams to deliver high-quality results on complex assignments.
Consultant
Perficient
07.2014 - 07.2018
- Educated staff on organizational mission and goals to help employees achieve success.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Education
Master of Arts -
Hindu College
New Delhi - India 05.2001 -
Bachelor of Science - Computer Science
International Credential Evaluation Service
Skills
Educational staff supervision
Relationship building and networking
Attention to Detail
School Administration
Problem-Solving
Adaptability and Flexibility
Product Management
Critical Thinking
Program Management
Verbal and written communication
Time Management
Microsoft Office
Software
User Experience
Figma
Adobe
MS Office
Usability Testing
Requirements Gathering
Certification
Scrum Alliance - 2017
Timeline
Sr. Principal - Design on Demand North America
WongDoody
01.2023 - 09.2023
Principal Consultant
Infosys
08.2018 - 12.2022
Consultant
Perficient
07.2014 - 07.2018
Master of Arts -
Hindu College
05.2001 -
Bachelor of Science - Computer Science
International Credential Evaluation Service