Vinh Mai
Garden Grove,CA
Summary
Volunteer and Interest
Member,
Red Cross, Vietnamese Student Association, and HOSA-Future Health Professionals
Volunteer,
Donate blood and donation to people who need help
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Tai Tea Lincoln
Barista, Cashier, Prep Food
2022.10 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
The Alley
Prep Food
2022.12 - 2023.06
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Summerfield Tea Bar
Barista, Cashier
2021.01 - 2022.09
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Coached team members in techniques necessary to complete job tasks.
Acclaim Dentistry
Assistant Dentistry
2022.06 - 2022.08
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Education
High School Diploma -
Garden Grove High School
06.2022
GED -
Orange Coast College
Costa Mesa, CA06.2024
Skills
- Active Listening
- Multitasking
- Dependable and Responsible
- Calm Under Pressure
- Multitasking Abilities
- Customer Service
- Opening and Closing duties
- Having knowledge of CPR (Cardiopulmonary Resuscitation)
Languages
Vietnamese
Native or Bilingual
English
Full Professional
Timeline
The Alley
Prep Food
2022.12 - 2023.06
Tai Tea Lincoln
Barista, Cashier, Prep Food
2022.10 - Current
Acclaim Dentistry
Assistant Dentistry
2022.06 - 2022.08
Summerfield Tea Bar
Barista, Cashier
2021.01 - 2022.09
High School Diploma -
Garden Grove High School
GED -
Orange Coast College
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