Vinicio Morales
Reseda,CA
Summary
Guest service professional with experiences in retail, healthcare, and seasonal work. Skilled in guest interactions, handling multiple priorities in fast paced environments, and communicating with team members to ensure efficient work flow. Experienced in creating a welcoming experience, seeking a FOH position for the 2026-27 winter season.
Overview
5
5
years of professional experience
Work History
Food Outlet Team Member
Xanterra Parks & Resorts At Yellowstone
Yellowstone National Park, WY
04.2026 - 10.2026
- Provided friendly and efficient service to guests at the Bear Paw Deli
- Efficiently communicated with guests and team members to provide assistance and resolve issues
- Operated the POS system to quickly and accurately complete transactions
- Kept calm demeanor during high volume periods, employing multi tasking, problem solving skills, and communication with team members to ensure efficient but hospitable service
- Used wide knowledge of restaurant and park wide services to assist guests in finding what they're looking for
Certified Nurse Assistant
Solheim Senior Community
Glendale, CA
12.2025 - 04.2026
- Provided attentive, safe, and professional care to nursing home residents
- Managed various crucial responsibilities in chaotic environments with calmness
- Communicated with residents to explain procedures of care, ensuring they understand for compliance and ease
- Maintained professional relationships with residents, maintaining dignity and safety of resident and sensitive information
Overnight Freight Team Associate
The Home Depot
Burbank, CA
02.2025 - 11.2025
- Unloaded, stocked, and organized various amounts of product during overnight hours
- Maintained cleanliness and organization while under time restraints
- Communicated with team members and supervisors when issues arose to ensure efficient work speed
- Abided by established workplace and safety guidelines
Sales Associate Representative
MarketSource
North Hollywood, CA
10.2021 - 05.2024
- Greeted and assisted customers in the Target electronics sales floor
- Assisted customers with various, unique problems, using wide knowledge of products to solve them
- Handled sales transactions on the POS
- Addressed customer concerns and questions professionally, escalating as needed
Education
High School Diploma -
Northridge Academy High School
Northridge, CAAssociate of Science -
Los Angeles Pierce College
Woodland Hills, CASkills
- Customer service
- Team communication
- Bilingual (English and Spanish)
- Prioritization and multitasking
- Knowledge and information retention
- Attentiveness to guest needs
- POS operation
- Computer skills and documentation
- Conflict resolution
- Time management
Timeline
Food Outlet Team Member
Xanterra Parks & Resorts At Yellowstone
04.2026 - 10.2026
Certified Nurse Assistant
Solheim Senior Community
12.2025 - 04.2026
Overnight Freight Team Associate
The Home Depot
02.2025 - 11.2025
Sales Associate Representative
MarketSource
10.2021 - 05.2024
High School Diploma -
Northridge Academy High School
Associate of Science -
Los Angeles Pierce College