Katherine Lizeth Rios
Laredo,TX
Summary
Dependable food service team member supporting customer service, food prep, and daily operations across front-of-house, back-of-house, and a newly added outlet stand. Maintains cleanliness, stock, and food safety standards while working efficiently with coworkers and leaders in busy environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.Native Spanish speaker who has strengthened English communication skills through daily customer service experience.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Team Member | Front of House, Back of House & Outlet Stand
Chick-fil-A
Laredo, TX
09.2025 - Current
- Assisted customers at Front of House by providing service and support, enhancing overall customer experience.
- Provided friendly, efficient customer service and communicated with guests in English and Spanish.
- Oversaw daily operations at newly added stand at outlets, ensuring organized supplies and efficient customer service.
- Collaborated with coworkers and leaders to complete tasks accurately and efficiently, contributing to smooth operations in a fast-paced environment.
- Maintain clean, stocked, and organized work areas and adapt to changing operational needs.
- Assisted with food preparation in Back of House while following safety protocols., assisting with food preparation while following food safety and cleanliness standards.
Education
Associate of Arts - Management
Laredo College
Laredo, TX10-2026
High School Diploma -
United High School
Laredo, TX05-2025
Skills
- Food preparation techniques
- Food safety standards
- Restaurant operations
- Customer service and communication
- Time management and dependability
- Working in a fast-paced environment
- Teamwork and collaboration
- Problem-solving and adaptability
- Quick learner
Personal Information
Availability: During the Fall semester, availability on Mondays and Wednesdays is limited to before 5:30 p.m. Availability outside these class-related restrictions can be discussed.
LANGUAGES
Spanish Native, English Developing professional proficiency through daily customer service experience
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Team Member | Front of House, Back of House & Outlet Stand
Chick-fil-A
09.2025 - Current
Associate of Arts - Management
Laredo College
High School Diploma -
United High School