Viniece Wade
Fresno,CA
Summary
Dynamic leader with a proven track record at Fresno Foods Dba Jack in the Box, excelling in strategic planning and team development. Enhanced operational standards and employee morale, leading to successful store openings and improved customer relations. Skilled in recruiting, with a keen attention to detail, driving significant advancements in customer service and team performance.
Overview
17
17
years of professional experience
Work History
District Manager
Fresno Foods Dba Jack in the Box
08.2022 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Manager
Fresno Foods Dba Jack in the Box
12.2017 - 08.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Team Member
Fresno Foods Dba Jack in the Box
09.2014 - 12.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Data Transcriber
IRS
09.2007 - 06.2016
- Located and corrected data entry errors and reported to management.
- Verified accuracy of data before transcribing.
- Ensured timely completion of projects by prioritizing tasks and effectively managing workload.
- Increased productivity by developing macros and shortcuts for repetitive tasks during transcription work.
Education
Associate Of Arts - Liberal Studies
Fresno City College
Fresno, CA06.2004
Skills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Attention to Detail
- Training and coaching
- Customer Relations
- Team Development
Timeline
District Manager
Fresno Foods Dba Jack in the Box
08.2022 - Current
Manager
Fresno Foods Dba Jack in the Box
12.2017 - 08.2022
Team Member
Fresno Foods Dba Jack in the Box
09.2014 - 12.2017
Data Transcriber
IRS
09.2007 - 06.2016
Associate Of Arts - Liberal Studies
Fresno City College
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