VinNajia Lee
Chicago,IL
Summary
Dynamic and adaptable professional with a history of excellence at Moraine Valley Community College. Demonstrated expertise in customer service and computer skills, excelling in both team collaboration and individual tasks. Known for enhancing customer satisfaction and efficiently handling transactions, showcasing a friendly, positive attitude and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Multicultural Student Affairs Employee
Moraine Valley Community College
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Front of House Employee
Black Ensemble Theatre
10.2023 - Current
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Accurately operated cash register to process customer payments.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
Cashier
Walmart
07.2020 - 07.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Nursing
Moraine Valley Community College
Palos Hills, ILNursing
Western Illinois University
Macomb, ILSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Computer skills
Timeline
Multicultural Student Affairs Employee
Moraine Valley Community College
09.2024 - Current
Front of House Employee
Black Ensemble Theatre
10.2023 - Current
Cashier
Walmart
07.2020 - 07.2021
Nursing
Moraine Valley Community College
Nursing
Western Illinois University
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