Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vinod Kumar

Liberty Township ,ohio

Summary

Performance-oriented sales leader with proven expertise in revenue management, client acquisition, and account servicing. Diligently researches competitors and market conditions to remain lean and agile in the face of changing expectations and conditions. Excellent negotiator and influential program manager.

Overview

13
13
years of professional experience

Work History

Director of Sales/Operations Manager

Hampton Inn By Hilton
Fairfield, OH
06.2018 - Current
  • Implemented effective pricing strategies that increased revenue while maintaining customer loyalty.
  • Negotiated contracts with local clients, brokers, and other businesses.
  • Resolved customer complaints quickly by providing satisfactory solutions or refunds.
  • Conducted market research to identify new business opportunities.
  • Collaborated with other departments, such as operations and finance, in order to ensure successful outcomes from sales initiatives.
  • Reviewed competitors' activities in order to stay ahead of the competition in terms of pricing and promotions.
  • Utilized CRM systems to track leads, manage accounts and monitor competitor activity.
  • Attended trade shows, conferences and industry events to promote the company's brand image.
  • Identified, developed and maintained relationships with key customers and partners.

Assistant General Manager

Hampton Inn By Hilton (Middletown management)
Columbus, Ohio
10.2015 - 06.2018
  • Prepared weekly schedules for staff members based on their availability.
  • Conducted regular performance evaluations for employees to ensure quality standards were maintained.
  • Analyzed sales data to identify trends and opportunities for growth.
  • Ensured that customer service standards were met or exceeded at all times.
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Identified opportunities for cost savings and operational efficiency improvements.

Group Sales Manager

Double Tree Hotel By Hilton
Columbus, Ohio
09.2013 - 10.2015
  • Assisted with budgeting, forecasting, and financial planning processes related to group sales efforts.
  • Conducted weekly meetings with team members to discuss challenges and successes in the market.
  • Tracked industry trends, competitor analysis, and customer needs in order to identify opportunities for growth.
  • Developed and implemented strategies to increase customer satisfaction and sales growth.

Area Manager

Amazon
Hebron, Kentucky
04.2011 - 08.2013
  • Assisted in developing strategies for improving efficiency of daily operations.
  • Followed safety guidelines while operating machinery in the facility.
  • Verified stock inventory levels and maintained records of items shipped and received.
  • Ensured compliance with company policies regarding proper storage of hazardous materials.
  • Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
  • Assisted with unloading trucks using appropriate equipment as needed.
  • Assisted in training new employees on warehouse operations procedures.
  • Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.

Education

Project Management Professional - Project Management

Asta Crs Inc.
Virginia
11-2016

Master Diploma in Computer Applications - IT

Kurukshetra University
India
06-2002

Bachelor of Commerce - Management & Accounts

DAV College
India
06-2001

Skills

  • Commercial Sales Leader
  • Hilton Core Sales Skills
  • Client Relationship Marketing
  • Sales Force
  • Delphi
  • PEP
  • ONQ R&I
  • Client Acquisition

Accomplishments

Most Improved Overall Scores.

Hilton Honors Champion.

Timeline

Director of Sales/Operations Manager

Hampton Inn By Hilton
06.2018 - Current

Assistant General Manager

Hampton Inn By Hilton (Middletown management)
10.2015 - 06.2018

Group Sales Manager

Double Tree Hotel By Hilton
09.2013 - 10.2015

Area Manager

Amazon
04.2011 - 08.2013

Project Management Professional - Project Management

Asta Crs Inc.

Master Diploma in Computer Applications - IT

Kurukshetra University

Bachelor of Commerce - Management & Accounts

DAV College
Vinod Kumar