A motivated professional with experience in health, production, and food service, demonstrating a strong work ethic and effective communication skills. I hope to aspire and grow in a company where I can learn and increase skill and knowledge.
Overview
13
13
years of professional experience
Work History
Bartender
Hogsalt Hospitality
Chicago, IL, IL
01.2024 - Current
Performed bartender duties to support acquiring Esthetician License.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Restaurant Manager
LM Restaurant Group
Chicago, IL
12.2022 - 10.2023
Coaching team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Optimized profits by controlling food, beverage and labor costs.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Operations Manager
Raising Canes Chicken Fingers
09.2020 - 12.2022
Responsible in operations and stood in as GM for a high volume restaurant.
Supervised in daily operations within and held managers accountable in areas of responsibilities.
Observed and ensured proper food safety standards, customer service and eyes of the customer are exceeded upon expectations.
Managed personnel scheduling, facilitating adequate coverage to meet demands.
Reviewed applications and involved directly within the hiring needs. Maintained a par of +85 staff.
Reviewed P&L to ensure sales and reports are in compliance with company standards.
Ensured morale within the restaurant to execute proper training of standard and culture is withheld.
Assistant Manager
Panera Bread
09.2014 - 09.2020
Manages personnel scheduling, facilitating adequate coverage to meet demand.
Supervised employees to ensure proper food code and success in running the cafe.
Reviewed sales reports to enhance sales performance.
Machine Operator
Lake Cable LLC
04.2012 - 08.2016
Assisted in the startup of a secondary plant. Building structure and enforcement of new systems and operations.
Obtained a certification in forklift operations and training.
Participated in the training of new hires.
Maintained and worked within a team to ensure wire bunchers were met toward product levels and protocol was met.
Chiropractic Assistant/ Intern
Family Chiropractic Clinic
09.2011 - 05.2012
Maintained the front desk and participated in answering phone calls, filing, and billing.
Set up new patient records and processed x-rays.
Led patients to exam rooms, answered general questions, and prepared patients for physician set appointments.
Education
Certificate - Esthetics
The University of Aesthetics & Cosmetology
Chicago, IL
04-2024
High School Diploma -
Concord High School
Elkhart, IN
01.2012
Some College (No Degree) - General Studies
Ivy Tech Community College
Skills
Self- Motivated
Team Building
Billing/ Scheduling
Orientation/ Training Process
People Management/ Development
Systems implementation
Customer relationship management
Organizational Management
Trend Monitoring
Relationship Building
Product Knowledge
Treatment Recommendation
Health Code Compliance
Affiliations
Volunteer work for St. Joseph Hospital ( 2019)
Summer Volunteer for Kalamazoo Public Schools (2009-2012)