Vinsha Scott
Dallas
Summary
Detail-oriented administrative professional with experience processing confidential records, documenting sensitive information, and communicating with diverse individuals in fast-paced environments. Background in educational documentation and federal investigations, combining strong data accuracy, customer support, and compliance awareness. Skilled at navigating multiple systems, responding to inquiries, and maintaining professionalism with patients, families, and external agencies. Seeking to transition into a Medical Records / Data Processing role at Datavant.
Overview
7
7
years of professional experience
Work History
Substitute Teacher
Dallas Independent School District, DISD
08.2025 - Current
- Managed and documented student attendance, behavior concerns, and academic progress, ensuring accuracy and confidentiality.
- Provided timely communication to staff and administrators regarding student status, support needs, or required follow-up.
- Interpreted and followed student plans (504 accommodations, behavior supports) to help individuals complete essential tasks successfully.
- Maintained organized digital and physical records while navigating multiple school systems and documentation platforms.
- Offered professional customer service to parents, staff, and administrators through phone calls, email, and in-person communication.
Teacher
Dallas Independent School District, DISD
08.2020 - 12.2024
- Processed and maintained educational and behavioral documentation with a high level of accuracy, confidentiality, and compliance with federal privacy regulations (FERPA).
- Responded to requests for student information from counselors, parents, and administrators, retrieving and transmitting data appropriately.
- Created, updated, and organized student files, assessments, and records using multiple digital systems and platforms.
- Communicated with parents and external stakeholders regarding student progress, status, and documented updates.
- Worked in a high-volume environment requiring multitasking, prioritization, and timely completion of documentation and support requests.
Background Investigator
CACI Federal
10.2018 - 07.2019
- Collected, verified, and documented sensitive personal and employment information in compliance with federal guidelines.
- Conducted structured interviews, assessed case details, and prepared accurate written summaries.
- Maintained confidentiality while handling protected records and navigating federal systems.
- Managed multiple cases at once while meeting strict quality and productivity expectations.
- Escalated complex cases when necessary and communicated effectively with government staff and external contacts.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville, Texas, TX05-2017
Skills
- Records Processing & Documentation
- Confidential Information Handling (FERPA-level)
- High-Volume Data Entry
- Multi-System Navigation
- Customer Support & Call Handling
- Accuracy & Quality Control
- HIPAA Awareness (Equivalent Student Privacy Experience)
- Microsoft Office, Outlook, Teams
- Process Compliance & Reporting
- Problem Solving & Prioritization
Timeline
Substitute Teacher
Dallas Independent School District, DISD
08.2025 - Current
Teacher
Dallas Independent School District, DISD
08.2020 - 12.2024
Background Investigator
CACI Federal
10.2018 - 07.2019
Bachelor of Science - Criminal Justice
Sam Houston State University