Vinteria Smith

Sanitized assigned areas, including bedrooms, bathrooms, kitchens, and common areas, ensuring a healthy environment for guests and residents. Dust, vacuum, and mop floors to maintain cleanliness. Keep facilities and common areas clean and maintained. Clean and stock restrooms. Collect and remove trash and debris. Performed deep cleaning of upholstered furniture using appropriate cleaning methods and tools. Performed detailed deep cleans. Delivered exceptional customer service to guests and residents, enhancing their overall experience. Collaborated with housekeeping team on each shift to maintain high standards of cleanliness and service. Maintain positive relationships with employees and guests. Strong communication and ability to follow instructions.

• Respond promptly to guest requests regarding housekeeping services, ensuring satisfaction.
• Conduct inventory checks on cleaning supplies and report shortages to management for timely replenishment.
• Collaborated with other departments to coordinate special cleaning projects during events or peak times.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Enhance guest satisfaction by ensuring thorough cleaning and timely room turnovers.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Ensured a welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
• Restocked cleaning storage cabinets, carts and baskets for easy use.

Walk or drive through assigned areas to check for hazards, unlocked doors, or strange behavior.

Check visitors' IDs sign in guests, and stop unauthorized people from entering.

Watch security camera feeds and alarm systems to spot problems early.

Customer Service: Give directions, answer questions and greet visitors politely.

• Responded promptly to incidents, providing detailed reports for management review.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Checked and verified photo identification prior to granting facility access.
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
• Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Responded quickly to incidents and assessed active situations for security concerns.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Picked grocery or retail items from store shelves and back rooms based on customer digital orders, ensuring timely fulfillment. Meet strict time and performance goals in a fast-paced environment. Strong written and verbal skills to build rapport and update clients or customers clearly. Responding promptly and effectively to customers' complaints and requests.Reporting customer issues supply shortages and inferior products to management immediately. Engaged with customers to confirm adherence to special instructions, improving overall service quality. Ability to multitask in a fast paced environment.

• Assisted customers with online product selections, ensuring satisfaction and loyalty.
• Adapted quickly to new tools and software updates for improved service delivery.
• Worked productively with customers to meet order requirements and service expectations.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
• Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
• Greeted clients entering the store to provide a welcoming environment and friendly customer service.
• Built relationships with customers and the community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

• [Number] GPA3.0